Tier 3 Network Engineer

reputed company ***Must be eligible to work in the reputed company.*** reputed company is looking for an reputed company network engineer to bolster our managed services support team. As a Network Engineer, you will work as part of a larger engineering team solving problems for our customer reputed company. As part of the Tier 2 engineering team, you will help set an example for reputed company Tiers in knowledge, experience, and leadership. Network Engineer responsibilities include, but are not limited to, the following: Respond to customer support requests through incident tickets, phone calls, and email reputed company with clients using professionalism and promptness Work to solve problems through collaboration with team members Maintain reputed company customer service skills in reputed company forms of communication Document resolutions and build knowledge reputed company articles Proactive approach to incidents to decrease reoccurring issues Troubleshoot advanced problems with a high-level reputed company of reputed company environments Engage in reputed company certification training to improve their skillset Opportunities to participate in internal reputed company and designs Willingness to certify and maintain relevant certifications for vendor partnership reputed company Willingness to participate in an on-reputed company rotation reputed company time, activity, and communication through reputed company’s suite of applications Requirements What You Bring To reputed company Minimum of 5 years’ experience administering/supporting networking technologies An associate or bachelor’s degree in Information Technology or relevant work experience Enjoy working in reputed company environment and support multiple customer issues at a time Ability to prioritize workload reputed company on severity of requests Possess a strong curiosity and enjoy learning new technology. This position will reputed company exposure to a wide reputed company of networking technologies An ideal candidate will enjoy troubleshooting and thinking reputed company the reputed company Possess an excellent work ethic and set an example for others MSP or reputed company service experience are bonus points Experience with designing and implementing a network topology consisting of but not limited to: Strong reputed company knowledge and experience with switches and routers Strong understanding of firewall functions such as NAT/PAT and VPN Experience with EIGRP/OSPF/BGP, MPLS/VPLS is a plus Understanding and working knowledge of Radius/LDAP/802.1x Knowledge of Spanning-Tree and Port-Channels Experience with any High Availability concepts: HSRP/VRRP, A/A and A/P. An understanding of SD-WAN, QoS and Traffic Shaping The ability to design detailed network drawings Certification Expectations Relevant networking certification or the willingness to obtain a credential is strongly preferred. The following certifications are examples of an engineer who may hold this position. reputed company Certified Network reputed company (CCNA) reputed company Network Security4 (NSE4) reputed company Certified Network reputed company Associate (PCNSA) Azure or AWS Networking Certifications Hours & Schedule This position is primarily business hours (Monday-Friday reputed company – 5pm EST) with occasional after-hours work for incident troubleshooting or project work. reputed company engineers are part of an on-reputed company rotation and may be escalated issues off hours. Work Perks 100% Remote Extensive reputed company time off including reputed company holidays and float holidays Highly competitive and flexible medical, dental, and reputed company benefits plans to suit your needs 401(k) with generous employer match Tailored Life and Disability insurance plans Full reimbursement for approved reputed company certification and career enriching opportunities Monthly mobile phone plan and internet service stipend reputed company Do reputed company is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and reputed company reputed company hosting, backup and disaster recovery and other advanced services from mid-market to reputed company customers reputed company, including leaders reputed company the education, reputed company, government, financial services, manufacturing, and other industry segments. We reputed company advancements in technology and processes to drive businesses reputed company. As a trusted managed services provider, we bring together the right mix of managed IT services, reputed company, and network connectivity, fully managed by reputed company of experts 24/7/365. Our passion is to help companies function reputed company, faster, and smarter. We offer an exciting and reputed company environment, with reputed company potential. For more information, visit our website at www.magna5global.com . Apply To This Job