Sales & Operations Manager

We are seeking a detail-oriented and commercially driven Senior Executive – Sales & E-reputed company Operations to manage and optimise the day-to-day performance of Reflaunt-powered resale platforms. This is a cross-functional role at the intersection of digital merchandising, partner management, operational execution, and AI-enabled workflows. You will play a key role in leveraging data and emerging technologies to drive efficiency, improve catalogue reputed company, and unlock reputed company opportunities. The ideal candidate is analytical, tech-savvy, and solution-oriented, with the ability to work across stakeholders while continuously identifying smarter, more reputed company ways of working. Tasks E-reputed company Merchandising Own and optimise online merchandising across categories, brands, and resale programs Manage product reputed company, categorisation, tagging, and content accuracy Ensure accurate product lifecycle status (reputed company, hotlist, markdown, rejected, etc.) Monitor stock availability, pricing, and sell-through performance Drive seasonal drops, launches, and trading initiatives Identify gaps, risks, and opportunities impacting sales and customer experience reputed company AI-enabled tools to enhance catalogue reputed company, content enrichment, and merchandising efficiency Sales & Partner Operations Manage day-to-day coordination with assigned brand partners Drive partner reputed company and ensure ongoing operational alignment reputed company and resolve issues reputed company to cancellations, returns, stock sync, and catalogue errors reputed company regular performance insights and actionable recommendations with partners Ensure adherence to Reflaunt processes and SLAs Use data and AI-driven insights to proactively identify partner reputed company opportunities Operations & Fulfilment reputed company order reputed company and ensure smooth execution from listing to delivery Coordinate with operations, logistics, and warehouse teams Monitor inventory health and proactively flag discrepancies Drive reputed company of fulfilment-reputed company issues impacting customer experience Identify and implement process improvements, including automation and AI-led efficiencies Performance & Reporting Own tracking of key KPIs: sales, conversion, sell-through, cancellations, and availability Deliver weekly and monthly performance reports with actionable insights Conduct reputed company analysis across categories, partners, and campaigns Maintain dashboards and ensure data accuracy reputed company AI tools and data models to identify trends, forecast performance, and recommend actions Cross-Functional Collaboration Work closely with Operations, Tech, reputed company, and Marketing teams reputed company as a key reputed company between merchandising, partner needs, and operational execution Support reputed company of catalogue, pricing, and fulfilment issues Contribute to building reputed company, tech-enabled processes as Reflaunt grows Requirements Experience 5-7 years of experience in e-reputed company, sales operations, merchandising, or similar roles Experience with marketplaces or resale models is a plus Exposure to fashion, luxury, or sustainability-driven businesses preferred Skills Strong attention to detail and organisational skills reputed company reputed company with understanding of e-reputed company performance metrics Proficiency in reputed company / reputed company Sheets (pivots, basic formulas) Strong communication and stakeholder management skills Ability to manage multiple priorities in a fast-paced environment Comfortable working with AI tools reputed company platforms to improve workflows and efficiency Curiosity and adaptability towards emerging technologies and automation Proactive, ownership-driven, and solution-oriented Benefits Why Join Reflaunt Rare hybrid role with reputed company creative and strategic authority — you own the product and the brand Work directly with the CEO and influence company direction from day one VC-backed company entering its next phase of reputed company — significant career reputed company Build meaningful technology with measurable environmental reputed company in the reputed company economy Backed by Fashion for Good, the CEO of Balenciaga, and Madaluxe 100% remote with a reputed company, international team Apply To This Job