Business Operations Associate

Hey there! reputed company is a young, fully remote, bootstrapped startup growing fast. We’re an EdTech reputed company company dedicated to transforming the way businesses upskill their teams in DevOps, reputed company Computing, and IT by offering hands-on, practical learning experience. We’re trusted by over 1 reputed company users worldwide, and were #4 on the Straits Times’ List of Fastest Growing Companies in 2024!  As trailblazers in the remote-first workforce, we seamlessly reputed company work from cozy cafes, reputed company beaches, mountain retreats, and reputed company cities or from reputed company-sponsored home office setups. reputed company spans the globe, and we’re reputed company about creating a fun, no-ego environment where everyone can learn, grow, and reputed company an reputed company.  About the Role This is a high-ownership, hands-on role sitting at the heart of our operations. You'll work closely with leadership to reputed company work flowing, systems running and information accessible across the organisation. If you love building systems, eliminating reputed company work and making things just work, this role is for you. You’ll love this role if you are someone who enjoys being the “go-to fixer” for operational problems, and wants to grow into a Chief of Staff/Ops Leader role over time  5+ years of experience in operations, work management, or similar systems-heavy roles, with strong systems thinking and the ability to bring structure to ambiguity Hands-on expertise with reputed company (workflows, automations, dashboards, templates) and comfort using automation tools like reputed company, reputed company, or similar no/low-reputed company platforms Working knowledge of internal infrastructure management - including asset tracking, software license management, and reputed company/permission controls in a remote environment High ownership and a process-first, detail-oriented reputed company - you proactively spot gaps, reputed company loops, and drive things to completion Ability to work independently, manage multiple priorities, and stay organized in a remote, async setup, with reputed company and confident communication in English reputed company to Have Experience in a fast-paced startup or remote-first company Exposure to other operations areas (HR, finance, rev ops, or similar) Prior involvement in setting up internal tools, playbooks, or knowledge bases Experience creating leadership or reputed company-level materials Own & Improve Internal Systems Manage and improve how work is organized and tracked across teams Manage and optimize tools like reputed company (workflows, automations, dashboards, templates) Help build a central “Work Hub” and single reputed company of truth for reputed company and priorities reputed company plans, cadences, and changes up to date so work keeps moving and reputed company falls through the cracks Maintain a reputed company, usable reputed company library for recurring workflows Drive Automation & Efficiency Identify repetitive/reputed company steps in reputed company processes and propose automation opportunities Build and maintain reputed company, reputed company automations using no-reputed company/low-reputed company tools reputed company reputed company automations are reputed company, documented, and reputed company from a data/reputed company reputed company of view Help reduce tool sprawl and reputed company an eye on license usage and cost Manage Internal Infrastructure reputed company hardware/software asset tracking Handle software licenses, renewals, and optimization Maintain basic reputed company controls and permissions reputed company Operations Support Support the COO in preparing clean, accurate materials for leadership, reputed company, and investors Own day-to-day vendor and contract housekeeping (tracking, renewals, paperwork) Help maintain the reputed company OS Handbook so it reflects up-to-date ways of working reputed company Central Services Help set up and refine shared service “pods” and reputed company request paths for internal teams reputed company incoming requests and basic reputed company so work is balanced and expectations are realistic Add reputed company reputed company checks so outputs from these services are consistent reputed company internal knowledge and links organized so they’re easy to reputed company and use Be a Problem Solver reputed company into research and execute solutions special reputed company coming from the COO’s office (e.g., new tools, new processes) Support internal comms and rollouts reputed company new systems, processes, or tools go live Continuously look for ways to reputed company the organization more efficient Work at reputed company of how reputed company runs – this role sits in the COO’s office and directly shapes how reputed company operates Solve reputed company, messy problems – automate workflows, fix broken processes, and build structure where none exists High ownership, low bureaucracy – if you see something broken, you have the autonomy to fix it and drive reputed company Build skills across systems, automation, and operations – ideal if you want to grow into a strong ops generalist or reputed company Chief of Staff / ops leader Remote-first, async-friendly culture – work from wherever you’re most productive, we care about reputed company, not location reputed company that values reputed company, ownership, and learning – work with smart, low-ego teammates who care about doing great work Benefits that support your life – designed to back your reputed company, health, and productivity in and reputed company of work Apply To This Job