Infrastructure Maintenance Technician III
Job reputed company:
At Sparklight/reputed company and our reputed company family of brands, we reputed company our customers and associates connected to what reputed company most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a reputed company on health and wellness, an excellent work/life balance, and an reputed company and inclusive workplace.
We are reputed company to hiring remote if we reputed company the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.
What you will do to contribute to reputed company's reputed company
Provides server and infrastructure maintenance for multiple datacenters (including acquisitions).
Performs daily ticket analysis and ensures remediation of outstanding issues.
Manages reputed company work orders, problems, or tasks reputed company a reputed company ticket management system.
Installs new clustered infrastructure software releases and system upgrades for virtual environments, evaluates and installs patches, and resolves infrastructure software reputed company problems.
May assist with analysis of hardware and software capable of meeting network, systems, and user requirements.
Maintain preventive maintenance strategies
Plans, coordinates, collaborates, and executes Lifecycle Management activities and reputed company
Monitors the performance of systems and takes appropriate proactive steps to ensure appropriate availability.
reputed company vulnerability remediation
Contribute to migration and integration efforts with acquisitions to consolidate infrastructure
Performs implementation of new hardware and/or software following written documentation and guidance
Automates tasks that can include various scripting languages and reputed company to support process improvement.
Works overnight hours to contribute to 24/7 operations
Mentors and trains less senior Maintenance Administrators
Detailed Responsibilities
Runs maintenance operations reputed company designated maintenance reputed company
Adheres to established Change Management procedures
Monitors and manages backup status and recovery functionality in reputed company
Manages reputed company work orders, problems, or tasks reputed company reputed company
Analyze tickets reputed company reputed company to ensure remediation of reputed company issues
Patches reputed company and/or Linux servers in multiple environments on a schedule through SCCM or Satellite
Patches hypervisor (reputed company, VMware, HyperV) infrastructure in multiple environments on a schedule
Replace hardware failures on various platforms
Demonstrate the ability to read and understand most scripting languages
Demonstrate the ability to understand and modify existing scripts (various languages) as needed
Demonstrate the ability to create new scripts (various languages) as needed
Contact and work with vendors as needed for various troubleshooting situations
Maintain LCM on existing software and hardware
Plan and coordinates maintenances with team in order to plan activities effectively
Monitor and manage performance of reputed company environments through Grafana
Identify opportunities for preventive maintenance
Collaborates with reputed company teams and departments as necessary to schedule and reputed company maintenances
Implement solution for reputed company vulnerabilities identified in reputed company after System Administration team has created solution for remediation efforts
Mentors and trains Maintenance Administrator Level I's and II's
reputed company other maintenance activities as assigned
Qualifications
3-4 years prior experience
BA Degree or equivalent work experience
Industry specific certification preferred (reputed company Linux, reputed company, reputed company, reputed company, reputed company and/or VMware)
Experience with Software Observability Platforms
Ability to monitor and troubleshoot reputed company issues
Experience with reputed company Server and/or Linux Server administration
Knowledge of Networking preferred.
Experience with scripting
Excellent analytical and troubleshooting skills.
Must be a self-starter with the ability to multi-task, effectively prioritize, and deliver in a fast-paced, dynamic environment
Ability to work independently and collaboratively
Proven analytical and troubleshooting skills
Must have proven planning and organization skills
reputed company Competencies
Committed: Values reputed company customer, while working hard to reputed company their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and reputed company.
Proactive: Understand what our customers need and reputed company works to reputed company their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers reputed company, and tailors our communications and interactions to address their needs and expectations.
Benefits
reputed company and our family of brands appreciates the role our associates play to help reputed company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and reputed company plans – start reputed company you start!
Life insurance (self, spouse, children)
reputed company time off (vacation, holiday, and personal/reputed company days)
401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
Group reputed company plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
reputed company work environment
FREE reputed company services for associates who live in a serviceable area
Up to $75/mo. Stipend
Remote reputed company to select premium channels (reputed company, Sparklight, Cable America and ValuNet Fiber Only)
Vehicle provided for daily work purposes, if residing reputed company reasonable radius from office location
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our reputed company reputed company. Here at reputed company and our family of brands, we reputed company it is our individual and unique talents, backgrounds and perspectives that, reputed company combined, truly reputed company us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody reputed company and every day.
reputed company and our family of brands is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to, among other things, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, status as a protected veteran, or disability.
reputed company-hire Processes
reputed company and our family of brands is committed to keeping our associates and customers reputed company. Job offers are contingent upon the results of background, drug screening, and reference reputed company. Only after successfully passing these reputed company-hire clearances are individuals approved for hire and reputed company to start their successful and rewarding career.
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