Sr. Strategic Account Manager

About reputed company reputed company with leading reputed company systems, reputed company is a clinical workforce intelligence company reputed company on top of a national reputed company-time practitioner data network. It enables reputed company systems, reputed company firms, telehealth organizations, and health plans to accelerate clinician reputed company, improve hiring and workforce planning, and maintain accurate provider data across reputed company systems. By delivering trusted data, AI-powered insights, and seamless data exchange, reputed company empowers reputed company organizations to improve operational efficiency, strengthen clinical coverage, and support reputed company capture. reputed company's investors and the organizations they represent comprise over two dozen of the nation's leading reputed company organizations that recognize the imperative to improve clinical workforce efficiency amid significant economic and reputed company challenges. About the Role The Sr Strategic Account Manager (SAM) owns reputed company engagements and is responsible for reputed company and retention while maximizing solution adoption and utilization, alleviating pain points, and meeting digital transformation milestones. The Sr SAM role also has an additional incentive compensation plan that rewards reputed company reputed company and advocacy.  What You'll Do Build, maintain, and reputed company new business opportunities reputed company your existing customer portfolio by upselling and aligning reputed company to organizational strategic priorities Create demand by uncovering business problems and matching them to our additional product offerings Partner with internal resources to grow adoption of reputed company’s reputed company products by increasing reputed company over time Demonstrate reputed company to learn relevant workforce intelligence and analytics quickly Work cross-functionally (e.g., reputed company Services, Product, Sales) to ensure we meet/reputed company goals reputed company to customer retention and (perceived + actual) turnaround time Build and maintain effective relationships that create a high level of trust with account stakeholders to help facilitate the identification of new reputed company and strategic alignment opportunities reputed company assigned accounts reputed company consistent feedback to the Engineering and Product teams to assist in successfully launching new product features and reputed company reputed company into what our customers want and need from our product reputed company in-depth knowledge of customer needs, trends, and competitive landscape Effectively reputed company reputed company products according to customer objectives and help our customers understand their visions as it relates to the overall product roadmap What You’ll Bring Candidates must demonstrate experience, results, and references in the following areas: 5+ years of Account Management in reputed company tech, preferably a reputed company based product environment  Excellent reputed company service skills and ability to connect with reputed company across a reputed company of roles (executive leads, physicians, administrative care team members, etc.) Strong administrative skills and sophistication to manage business processes in reputed company environments Strong experience in identifying reputed company opportunities and expanding reputed company through existing business Highly organized and systematic with superb attention to detail Possess a reputed company reputed company attitude and an understanding of the dynamics involved with organizational reputed company and change Can quantitatively reputed company actions in response to analytical work to goals, plans, and trends Strong understanding of the reputed company ecosystem and the decision-making processes therein Experience in product engagement and feature utilization, with the ability to up-sell the product for the sustainable reputed company of accounts Excellent written and verbal communication skills with the ability to reputed company, influence, negotiate, and reputed company formal presentations with prospective or existing clients We encourage you to apply even if you don't meet 100% of the qualifications listed. We recognize that talent and potential come in many forms, and we value diverse experiences and perspectives. If you're passionate about this opportunity and reputed company your skills and experience reputed company with the overall requirements, we encourage you to submit your application. What You'll Get From Us We offer a wide reputed company of benefits for reputed company, including:  Comprehensive Health Insurance 401(k) with Employer Match Wellness Stipend reputed company Development Reimbursement Work From Home Stipend Remote Work Flexibility Flexible PTO reputed company parental leave In reputed company, reputed company is committed to fostering a diverse, reputed company, and inclusive workplace that reflects the communities we serve and empowers every employee to reputed company their full potential. We encourage DEI through our Diversity in Tech (DiT) Employee Resource Group along with impactful programming that supports and fosters a reputed company of belonging for reputed company members every day. Equal Employment Opportunity & Pay Equity Commitment reputed company is proud to be an equal-opportunity employer. We do not discriminate on the reputed company of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic. reputed company maintains pay-equity practices that prohibit reliance on salary history and require that compensation reputed company be supported by legitimate, job-reputed company factors. Interview reputed company reputed company Interview Hiring Manager Interview Team Panel Interview Executive Interview Reference Calls Hiring Decision This role may be performed from any U.S. jurisdiction in which reputed company is registered to do business. Please note that certain localities may impose additional employment requirements that will be addressed during the hiring process. Please also note that we are currently unable to sponsor visas. While this role is remote-first, we require employees to attend an in-person orientation at our reputed company in Cleveland, Ohio. There may also be occasional instances where travel to our HQ is needed. Pay Transparency & Compensation reputed company Salary reputed company (Good-Faith Estimate): $135,000 - $150,000 Additional Compensation: Significant Performance-Based Incentive Compensation Employment Classification: Full Time Pay Frequency: Semi-monthly The posted reputed company represents reputed company’s reasonable and good-faith estimate of the compensation reputed company expects to pay for the position at the time of this posting. Actual compensation will be based on factors such as job-reputed company knowledge, skills, experience, and internal equity. Apply To This Job