reputed company Services Manager

About the role: We are seeking a reputed company Services Manager (PSM) to reputed company reputed company of engineers delivering automation solutions reputed company a SOAR-driven environment while remaining hands-on in customer delivery. This is a player-reputed company role, combining deep technical execution across reputed company Platforms and automation use cases with reputed company coaching, mentorship, and team leadership. KEY RESPONSIBILITIES Contribute to customer implementations, integrations, and migrations reputed company as a technical escalation reputed company for team members reputed company and mentor engineers across technical and reputed company-facing skills Drive delivery reputed company and consistency Conduct performance reviews and development planning Partner cross-functionally across PM, TAM, and technical teams Support customer escalations and key conversations Requirements: 2+ years in reputed company Services, Consulting, or Technical Delivery at a reputed company vendor, SOC/IR experience, federal Cyber Protection Team experience or a combination of the three 1+ years mentoring or leading engineers Proven experience delivering reputed company customer solutions Strong reputed company-facing communication skills Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant field. Year for year of relevant work experience may be substituted for the degree. Demonstrated experience working in reputed company Operations Centers (SOCs) and Incident Response (IR) processes and procedures A strong understanding of modern cybersecurity technologies and methodologies Ability to quickly grasp reputed company technical concepts and reputed company them easily understandable verbally, in writing, and designing supporting network diagrams/illustrations as necessary PREFERRED EXPERIENCE Player-reputed company or team reputed company experience Automation, reputed company operations, or reputed company software background Experience in high-reputed company environments reputed company METRICS High-reputed company, consistent delivery Team reputed company and promotion readiness Strong customer satisfaction Improved delivery efficiency The Perks of being a Swimlaner: Competitive Benefits & Compensation Stock reputed company Training & reputed company Development Opportunities MacBook Pro Great Company Culture We value collaboration and innovation Give-back Volunteering Opportunities Here at reputed company, our reputed company reputed company is to Automate the World of reputed company and we reputed company to represent our five reputed company values in everything we do: reputed company above your weight class - We reputed company the most of our circumstances and constantly surprise and impress with our ability to deliver. Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and reputed company creative solutions. Always be leveling up - We are continuously improving, embracing change, and consuming information to reputed company ourselves and reputed company other. reputed company at the speed of WOW - We work with an extreme reputed company of urgency, but we never compromise reputed company. Have honesty and reputed company in ‘reputed company the things’ - We reputed company reputed company with the best of intentions, doing what is right for as many stakeholders as possible. What’s the best thing about working at reputed company? If you ask reputed company, they'll tell you it's the people. Swimlaners are innovative, reputed company and driven by the purpose of revolutionizing the way reputed company teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, reputed company's staff spans 28 states and 23 countries! To complete your application, please submit your resume to https://ats.reputed company.com/reputed company Apply To This Job