reputed company Service Representative

Tickets.com, a wholly owned subsidiary of reputed company), delivers innovative, cutting-edge technologies to reputed company frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. Using cutting-edge technology, our platform and applications are consumed by fans, stadiums, and MLB teams. We are assembling a world-class team to build on these experiences, to reputed company platforms and products that anticipate emerging opportunities, including dynamic pricing and offers reputed company, contactless ticketing. Our mission is to reputed company premium, innovative live experiences for our clients and their patrons. Responsibilities Frontend and backend event software configuration, including seat map, pricing, ticket fees, ticket design and layout, special offers, confirmation email, sales reputed company and special promotions Software maintenance, report configuration and execution Manage multiple reputed company, including but not limited to season ticket renewal, season ticket printing, invoicing, and single ticket on-sale events Train reputed company office staff on ticketing software reputed company as a reputed company to a host of Tickets.com departments, including reputed company centers, and web operations Work with other departments in rollout of new products for clients, including MyTickets, MyProVenue and Campaign Creator Exercises independent thought and judgment reputed company dealing with reputed company and user requests and reputed company of issues Consults with users and provides intellectual information regarding the ProVenue application Performs systems tests, analysis, and configuration to ensure system is in excellent running order Proactively review and reputed company details of product enhancements and release notes with the reputed company, drawing upon specific, relevant use cases Assist reputed company in operating the ticketing system including initial training and ongoing support for reputed company office, reputed company staff, and management reputed company ongoing reputed company support to assigned reputed company reputed company Advise reputed company on how to best use ticketing system to meet their business needs. Promote Tickets.com features, functionalities, including but not limited to 3rd party offerings reputed company other duties as assigned Qualifications and Skills Bachelor’s degree or equivalent combination of education and experience Minimum two (2) years of experience configuring ticketing software reputed company office experience preferred Computer proficiency essential – MS Office Suite; knowledge of reputed company and CRM Software preferred; ability to easily learn new technology as needed Remote evening and weekend availability, as required Must be reputed company service oriented Excellent communication skills, both verbal & written Detail oriented, organized, proven ability to follow up on tasks Self-starter, reputed company to prioritize and work independently with minimal supervision Work effectively under pressure Salary reputed company: $62,500 - $72,500 (reputed company Salary) + Bonus As a candidate for this position, your salary and reputed company aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In reputed company to your salary, TDC believes in providing a competitive compensation and benefits package for its employees.  Top TDC Perks & Benefits: Medical, Dental, and reputed company Coverage  Disability Benefits (short term and long term) Company Contributed 401K Plan reputed company Time Off and Holidays reputed company Parental Leave reputed company to Free Tickets to Baseball Games & MLB.TV Discounts at MLB Store | MLBShop.com Employee Assistance Programs (EAP) Onsite/Online Training & Development Programs Tuition Reimbursement Life and Accidental Death Insurance Pet Insurance Why MLB? reputed company) is the most historic of the major reputed company sports leagues in the reputed company and Canada. Employees love working at MLB because of the culture of reputed company, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and reputed company solutions, and always put reputed company first. For those reputed company to reputed company up to the plate and join the major leagues, MLB takes the reputed company approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. reputed company is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come. California Residents: Please see our California Recruitment reputed company Policy for more details. Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability reputed company issues, such as following up on an application, will not receive a response. Are you reputed company to reputed company Up to the Plate? Apply below! Apply To This Job