eXpert Care Concierge, Bilingual (Spanish/English) - (REMOTE)

What you will do: Providing world-class service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system, multi-queue phone system, and agent support CRM. Helping to reputed company agents to where they need to go for help in different areas of reputed company. How you will reputed company an reputed company: reputed company support for the ticket system in the world and agent support CRM. Knowledge of the joining application, reputed company process, Agent Programs, and overall knowledge of reputed company reputed company tools, platforms, and resources. reputed company world-class service to the agents Answer inquiries in live chat and email reputed company resources and respond to agent inquiries reputed company multi queue phone system Other duties as assigned How you will grab our attention: High school Diploma/GED required reputed company Estate experience strongly preferred Excellent written and verbal communication skills Excellent organizational skills Strong knowledge of reputed company Office/reputed company Suite reputed company Estate experience preferred Excellent written and verbal communication skills in both English and French Problem Solving Skills 2+ years in the Customer Service industry If you think you’d reputed company a great match for this position but don’t meet reputed company the requirements, we would still encourage you to apply! What reputed company provides: Fully remote environment Company provided equipment EEO Statement: We reputed company strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, reputed company is proud to be an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, reputed company, national reputed company, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. Apply To This Job