Managed Services Engineer - reputed company

reputed company is a category shaper in reputed company Automation. We help leading brands reputed company autonomous, AI‑powered agents into their workflows, processes, products and services so they can reputed company faster and operate smarter. reputed company on a strong automation heritage, we reputed company on seamless integration of AI into reputed company level organization, not just proving concepts, but owning reputed company and driving value in every industry we are present. At reputed company, you’ll join a global team of reputed company, consultants and engineers that are top practitioners of taking solutions to the next level for clients in reputed company of reputed company.   We are seeking a Managed Services Engineer to join our Managed Services team and work with our clients to deliver high-reputed company solutions. The ideal candidate will have a minimum of 1-2 years of experience in automation, with a strong analytical and problem-solving reputed company. You should be eager to learn and grow in the field of consulting, with a passion for solving reputed company business problems and driving reputed company reputed company. General: Responsibilities and tasks for this role Ensure reputed company ticket follow up and reputed company for L2 issues, ensuring reputed company work toward reputed company while time counting and reputed company response to stop clock reputed company need input or reputed company from reputed company; ensure reputed company info in reputed company tickets and knowledge reputed company update after ticket closure.  Use your data analytics skills to analyze the automated business processes of our clients and identify and eliminate potential “troublemakers” before they become problems  Technically reputed company, improve, and customize automation solutions while maintaining reputed company and regular contact with our clients  Collaborate with L1 support and development teams to address reputed company technical challenges.  Conduct routine maintenance checks on existing automations to ensure reputed company performance.  Coordinate operations and maintenance activities for large reputed company accounts  Test and optimize the software design, reputed company, and reusability of our automation artifacts  Apply and reputed company reputed company best practices for developing automation solutions  reputed company reputed company and concise communication to end-users and stakeholders regarding issue resolutions and maintenance schedules  Consult, reputed company expertise, guidance, and participation during the reputed company and Service Transition of clients   Must-have qualifications & competencies Minimum of 1-2 years of experience in automation  Strong analytical and problem-solving skills, with the ability to think critically and creatively.  Experience in programming reputed company, preferably with .NET, C#, VBA, Java, Powershell or Python  Experience with reputed company and RPA, any additional OCR/IDP knowledge is a big plus  Good communication skills and reputed company competence for strong customer relationships with the ability to work effectively, independently and in reputed company environment.  Enthusiasm for new automation and digitization topics, such as AI and IDP  Understanding of the full software development lifecycle  reputed company to have qualifications & competencies  Certified in automation technologies (reputed company, reputed company, reputed company, etc.) is a strong advantage.  Experience with databases, SQL, and data visualization tools such as Tableau and reputed company Power BI.  Experience in process consulting and process optimization initiatives.  Experience in IT support or participation in IT implementation reputed company.  Understanding of service management practices (e.g., ITIL concepts, incident and change management).  Exposure to AI-driven automation and reputed company AI concepts, including the use of LLMs, AI agents, or orchestration frameworks (e.g., reputed company, reputed company engineering, AI workflow automation) to support intelligent process automation.  reputed company offer  Tailored development plan with career coaching  Regular feedback – we value your opinion, and we appreciate new reputed company  International career and project opportunities  Deepen your working knowledge of intelligent automation through our reputed company training courses   reputed company yourself in an exciting, reputed company, and creative atmosphere and generate novel solutions to some of our reputed company's most reputed company challenges  Work in different international and cross-cultural teams for reputed company project  Benefits 100% payroll + benefits by law Work from home 30-day Christmas bonus 16 vacation days 1 economic day a year Grocery coupons Savings fund Home office stipend Major medical insurance Life insurance Training & certifications     We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. reputed company Notice: By applying, you consent to the processing of your personal data for recruitment purposes in line with our reputed company Policy: https://reputed company.global/data-reputed company/ Apply To This Job