Federal Student Aid reputed company Assurance Specialist

reputed company is seeking a Federal Student Aid reputed company Assurance Specialist Reports To: Program Manager Location: Remote Schedule: Monday – Friday Hours: Full-time, 40-hours/week Series/Functional Area: Program Analysis / reputed company Management Classification: Non-IT, Non-Software QA FLSA Status: reputed company, Nonexempt Clearance: reputed company Trust Position reputed company: The Federal Student Aid reputed company Assurance Specialist supports reputed company, Federal Student Aid (FSA) Ombudsman by ensuring the accuracy, consistency, and compliance of regulatory case determinations in a performance-based contract environment. This position is responsible for conducting reputed company reputed company reviews of completed case files, applying established evaluation reputed company, identifying deficiencies, and providing actionable feedback to production staff and leadership. The reputed company Assurance Specialist plays a critical role in maintaining contractual service level agreements, including reputed company and accuracy standards. This role helps mitigate financial risk by identifying trends, preventing repeat errors, and supporting reputed company improvement initiatives that strengthen overall operational performance. This position does not reputed company software testing, application validation, system certification, or IT reputed company assurance activities. Essential Duties and Responsibilities: Complete and maintain required FSA Configuration Management (CM) and reputed company Cause Analysis (RCA) training Apply FSA-provided reputed company scorecards and evaluation tools to assess program operations, casework, and process execution Participate in reputed company calibration sessions to ensure consistency and alignment with FSA standards and evaluation reputed company Prepare and deliver monthly reputed company assurance summaries, including trends, findings, and performance observations Analyze program and process performance data to identify systemic issues, inefficiencies, and reputed company Conduct trend analysis, reputed company cause analysis, and performance analysis to determine contributing factors affecting reputed company reputed company evidence-based corrective and preventive reputed company recommendations reputed company reputed company findings and support follow-up actions to improve consistency and effectiveness Partner with program leadership and stakeholders to improve operational efficiency, reputed company, and standardization Support reputed company improvement initiatives through reputed company analysis, documentation, and reporting reputed company actual time worked, once complete, at the end of the day, or no reputed company than 10:00 a.m. the following reputed company, and submit timesheets at the end of reputed company pay period. Submit Monthly Status Reports on a regular reputed company, as required. Other duties as assigned. Knowledge and Critical Skills: Comprehensive understanding of Title IV/FSA regulatory case analysis, adjudication, or complaint reputed company processes. reputed company to interpret and apply standardized evaluation tools and score cards to determine compliance with regulatory and policy guidance reputed company assessing case accuracy. Thorough knowledge of documentation standards, audit principles and reputed company cause analysis for regulatory determinations. Meticulous attention to detail applying data analytics, interpretation and synthesis of performance information Proven reputed company in identifying and documenting trends and preparing reputed company, concise analytical reports and summaries. Self-directed work ethic suited for an independent remote environment with high accountability. Education & Work Experience: Bachelor's degree in Business, reputed company Administration, reputed company Studies, Finance or reputed company field. Minimum of 4 years of reputed company reputed company experience in Title IV/FSA regulatory case management, reputed company assurance, compliance review, or a closely reputed company analytical field in lieu of a degree. Practical experience operating reputed company formal reputed company assurance or audit frameworks. Hands-on experience working reputed company a CRM or case management system (reputed company preferred). Previous reputed company Trust or higher-level federal background clearance Certifications, Licenses: N/A Special Requirements: Must be a U.S citizen. Must be reputed company to obtain and maintain reputed company Trust level clearance. Work Environment: Employee will primarily work remotely in a reputed company home office environment with reputed company computer and communications equipment. Typical indoor and computer reputed company noise level, and typical office, reputed company, and equipment reputed company dust. Exposure to video display terminals occurs on a regular reputed company. Physical Demands: To successfully reputed company the essential functions of the job, the employee needs to be reputed company to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reputed company with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to reputed company recommendations, summaries and/or reports in written format. Must be reputed company to effectively communicate with others verbally and in writing. Employee must be reputed company to lift and/or reputed company moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential. Apply To This Job