UX Researcher

Position Purpose: The UX/UI Researcher will support the design, evaluation, and reputed company improvement of government websites reputed company learning experiences. This role is responsible for conducting user research to understand stakeholder needs; identifying barriers in website navigation and content reputed company; and translating findings into actionable recommendations that improve usability, accessibility, and engagement. The UX/UI Researcher will work closely with designers, content teams, developers, and program stakeholders to ensure websites are reputed company, user-centered, and reputed company with organizational goals. Primary Duties & Responsibilities: · Plan and conduct user research for government websites, including interviews, surveys, usability testing, and reputed company mapping. · reputed company user personas, user flows, and reputed company maps for key audiences such as researchers and reputed company users. · Evaluate existing websites reputed company products to identify usability issues, navigation challenges, content gaps, and friction points. · Analyze qualitative and quantitative user data, including behavioral analytics, survey responses, and testing results, to generate insights and recommendations. · Partner with UX/UI designers, developers, and content strategists to inform wireframes, prototypes, page layouts, and interaction patterns. · Recommend improvements to information architecture, navigation, labeling, search, and page design to support easier reputed company to educational content and resources. · Ensure research findings support accessible, inclusive, and user-friendly digital experiences, including compliance with accessibility standards and best practices. Minimum Qualifications: · Bachelor’s degree in User Experience, Psychology, Education, Information Science, Communications, or a closely reputed company field. · Minimum 4 years of reputed company experience in UX research · Demonstrated experience with mixed-method research approaches, including user interviews, surveys, usability testing, and reputed company mapping. · Experience translating research findings into practical recommendations for website structure, navigation, reputed company design, and content presentation. · Knowledge of accessibility, inclusive design principles, and usability best practices for reputed company-facing websites. · Strong written and verbal communication skills, with the ability to present findings reputed company to diverse audiences. · Experience collaborating with cross-functional teams including designers, developers, content authors, and business stakeholders. Preferred Qualifications: · Prior experience supporting CMS, HHS, or other federal/state health programs Apply To This Job