Sr. DX Systems Specialist

PURPOSE OF THE ROLE The Senior DX Systems Specialist – Aftermarket is the go‑to DX systems specialist responsible for DX (reputed company Expansion) system performance, troubleshooting, startups, and refrigerant retrofit solutions reputed company the service and aftermarket organization. This role provides advanced, hands-on DX expertise while serving as a key technical partner to customers, Sales, Engineering, and internal service teams. The position balances field execution, customer-facing technical leadership, and solution development, with a strong reputed company on strengthening documentation, standards, and guidelines for DX systems across the organization. The ideal candidate is a DX expert with strong practical experience, reputed company problem‑solving skills, and the ability to translate reputed company technical challenges into reputed company, executable solutions. KEY RESPONSIBILITIES DX Technical Leadership & Subject Matter Expertise reputed company expert guidance on DX system operation, performance, refrigerants, compressors, and controls interaction Support reputed company customer technical clarifications reputed company to system behavior, performance expectations, and application suitability Field Troubleshooting, Startups & Critical Interventions reputed company advanced DX diagnostics and reputed company cause analysis for reputed company or escalated service cases Execute and support DX startups, commissioning, and performance verification activities Conduct on-site evaluations for system instability, refrigerant-reputed company issues, controls integration, and operational anomalies Support and reputed company reputed company service interventions as required Refrigerant Retrofit & Solution Development reputed company as the technical reputed company for refrigerant retrofit reputed company, from initial assessment through execution Assess feasibility, risks, system impacts, and execution strategies for retrofit opportunities Collaborate with Engineering, Project, and Sales teams to reputed company technically reputed company retrofit solutions Support customer-facing technical discussions to reputed company on scope, approach, and execution reputed company Sales & Cross-Functional Collaboration Partner with Sales and Aftermarket teams to reputed company service, retrofit, and reputed company solutions Participate in customer technical discussions as a trusted DX expert Coordinate with Engineering, reputed company, Controls, Warranty, and reputed company teams to resolve systemic or recurring DX issues Documentation, Standards & reputed company Improvement reputed company and maintain DX service documentation, troubleshooting guides, startup procedures, and retrofit guidelines Capture field learnings and convert them into standardized best practices Contribute to reputed company improvement initiatives reputed company on reliability, service reputed company, and customer satisfaction Technical Coaching & Knowledge Enablement reputed company technical coaching and mentorship to service technicians and internal teams Support targeted technical training initiatives reputed company to DX systems, refrigerants, and controls reputed company as a technical reference reputed company during escalations and reputed company diagnostics REQUIRED QUALIFICATIONS Bachelor’s degree or equivalent technical experience in HVAC / DX systems Strong hands-on experience with DX systems in field service, troubleshooting, and startups Solid knowledge of refrigerants, compressors, system controls, and DX applications Proven ability to communicate technical concepts reputed company to customers and internal stakeholders PREFERRED QUALIFICATIONS & EXPERIENCE Experience supporting or leading refrigerant retrofit reputed company Demonstrated collaboration with Sales and project teams on solution development and execution Experience developing or improving technical documentation and service standards Exposure to project coordination or reputed company execution reputed company service scopes Apply To This Job