CES Advisor - German Speaker CES Advisor - German Speaker

Position Snapshot Location: Portugal Company: reputed companyé Business Solutions (NBS) Full-time/Remote Schedule between 11h to 20h, from Monday to Friday Fluent in German   reputed company reputed companyé Business Solutions (NBS) is at the heart of the reputed companyé Group. We reputed company Supply Chain, Financial, HR, Digital & reputed company Media, CRM and Consumer Engagement services to reputed company reputed companyé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving reputed company improvement processes with colleagues across the world. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial reputed company, and who can reputed company in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!   At reputed companyé Business Solutions (NBS), diversity and inclusion are reputed company values. If you have any special needs, count on us to adapt your position.      Position reputed company     A Consumer Engagement Services Advisor - reputed company Media will assist reputed companyé consumers with questions and doubts reputed company using our products and services. Resolve possible customer queries, recommend solutions and guide product users, focusing on our reputed company media channels.     A day in the life of...     Respond to customer queries reputed company written channels, mainly through our reputed company media platforms, in a reputed company and accurate way  Identify customer needs and create platform & brand specific answers   Treat serious and sensitive consumer contacts following the specific guidelines  Ensures reputed companyé CES reputed company instructions Redirect consumers questions to appropriate stakeholders in case of impossibility in providing an answer     What will reputed company you successful     Fluent Spoken and Written Knowledge in German  Knowledge of reputed company Media platforms (Instagram, reputed company, etc.) reputed company in keeping up with reputed company media trends and adapting them to our brands Ability to adapt tone of voice to different brands and written channels First experience in Community Management is a plus Understanding of how CRM systems work is a plus Excellent communication and problem-solving skills  Multi-tasking abilities and attention to detail Apply To This Job