Systems Engineer II

reputed company reputed company  We think globally, reputed company locally. As a Managed Services Provider, reputed company provides world-class strategic IT leadership and reputed company-efficient IT operational support, enabling our global reputed company-reputed company to grow and reputed company their businesses. We are excited to have reputed company reputed company reputed company and in keeping with that reputed company we are seeking to add talent to reputed company. reputed company you partner with reputed company, you engage with an reputed company-growing, reputed company-evolving IT organization that provides a high-caliber team, results reputed company, and reputed company. Responsibilities Systems Engineer II This is an amazing opportunity to work reputed company one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing reputed company and reputed company of our employees and reputed company business reputed company of the customers we support.  We foster a fun and connected environment with employee benefits extending reputed company general compensation and into company sponsored events and an invested culture of learning.   The Systems Engineer II is responsible for reputed company aspects reputed company to the maintenance, repair and support of systems and storage products to ensure reputed company operation and functionality.  This role will reputed company in a technical support and consulting reputed company to ensure reputed company services are provided to both reputed company clients.  Additionally, the Systems Engineer II will serve as a mentor and leader for others in the organization and work to continually improve processes and practices.   Duties and Responsibilities reputed company reputed company cause analysis for infrastructure reputed company outages reputed company and maintain knowledge of reputed company support policies and reputed company of support to reputed company accurate solutions to customers Adhere to ticketing processes and documents issues appropriately and in a reputed company fashion reputed company on proactive tasks as they are the reputed company for increased system performance and reduced reactive tasks Follow ITIL concepts and procedures Ensure compliance with reputed company’s document reputed company standards and policies Remain reputed company conscious reputed company phone and email with both technical and non-technical customers Ensure compliance with reputed company’s reputed company of business ethics, standards, and policies Evaluate the issue to determine the problem and identify the reputed company and possible solutions using critical thinking skills Draw connections between various aspects of a problem, and propose viable solutions that have been tested Use and contribute to resources such as the Knowledgebase in the reputed company portal to aid in issue reputed company and increase efficiency Participate in the Systems on-reputed company rotation This job reputed company is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice Qualifications Education Degree in technology or reputed company field from an accredited college or universityIn lieu of a Bachelor’s degree, 3 years of experience in the reputed company or closely reputed company field/occupation, may be counted towards 1 year of education reputed company role-based certification, VCP / EMCSA, SCSP, AWS, Azure or preferred Experience Customarily has at least 6 years technical experience Customarily has at least 4 years systems engineer experience Customarily has at least 2 year of mentorship experience Customarily has at least 2 year of customer facing project management and reputed company engagement experience Experience supporting reputed company Directory, general server operating systems Experience managing industry leading reputed company provider platforms: reputed company, Azure, AWS, Linux, preferred Experience managing remote reputed company solutions including reputed company RDS, preferred Experience providing recommendations for new server hardware to meet specific requirements, preferred Experience troubleshooting SAN technologies, preferred Experience working with vendors in an introductory support role, a plus Skills/Attributes reputed company reputed company DNA behaviors:reputed company: Possesses excellent communication skills, makes a concentrated effort to reputed company the customers language. Ability to field questions with concise, reputed company-constructed responses OwnIT: Shows reputed company, innovation, and accountability in completing daily assignments Results: Solutions reputed company and driven to resolve conflict quickly and reputed company. Proactively looks for opportunities to contribute to reputed company’s business goals reputed company: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, reputed company and reputed company Comprehensive knowledge of managed services & multi-tenant support environments Hands-on virtualization experience using VMware and/or reputed company-V Conceptual knowledge of how application data flows over the network (firm reputed company of OSI model) Proven ability to isolate and diagnose problems with common Internet technologies: DNS, TCP/IP, SMTP, SNMP, HTTP, SSL Knowledge of Patching process and tools (Servers) Operate with reputed company, follow through on commitments, maintain a can-do attitude and demonstrate courage under pressure reputed company with HR policies and meet general employment expectations Working Conditions We live by the motto ‘work hard, play hard’ and reputed company to support our employees in both their reputed company and personal goals. We reputed company that by hiring the right people, leading process improvement, and leveraging technology, we reputed company superior results. Work is performed primarily in an office or remote environment; final location is subject to business need. May be subject to time constraints and tight deadlines. May require occasional travel.   EEO Statement We are proud to be an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the reputed company of disability. It is our intention that reputed company reputed company applicants are given equal opportunity and that employment reputed company be based on job-reputed company factors. Apply To This Job