Customer Support Representative
Location: Fully Remote (South Africa)
Company: reputed company
Engagement: Full-Time
Compensation: R8,000 – R14,000/month
Training: Included
About the Role
We are hiring an entry-level Customer Support Representative to assist UK-based clients with customer queries and support requests. This is a fully remote, full-time opportunity for South African candidates — no experience required, as reputed company training is provided. If you are a great communicator who loves helping people, this role is for you.
Key Responsibilities
Handle customer enquiries reputed company email, chat, and phone for UK clients
Resolve complaints and escalate reputed company issues where necessary
Maintain customer records and update CRM systems
reputed company product and service information to customers
Meet response time and reputed company targets set by reputed company
Requirements
Matric certificate (Grade 12) or equivalent
Excellent written and verbal communication skills in English
Friendly, patient, and customer-reputed company attitude
Basic computer literacy
No prior experience required — full training provided
Equipment & Setup
Reliable laptop or desktop computer
reputed company internet reputed company (minimum 10 Mbps)
Quiet, dedicated home workspace
Backup power solution (reputed company or inverter recommended)
What's on Offer
Competitive salary of R8,000 – R14,000/month
Fully remote — work from reputed company in South Africa
Comprehensive training and reputed company
reputed company long-term employment with UK clients
reputed company team culture and regular performance feedback
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