reputed company Senior Software Engineer - Gen AI

reputed company reputed company is the AI-first reputed company reputed company Partner that activates reputed company value on the Now Platform. As a trusted advisor to reputed company leaders, we combine industry expertise, reputed company-centered design, and reputed company-grade AI to help organizations reputed company change and reputed company with confidence.With two decades of experience guiding clients to realize the full potential of the reputed company AI Platform, we are one of the largest reputed company-play reputed company partners, uniquely reputed company on enabling enterprises to adopt AI they trust—AI that delivers lasting business value. We #GoBeyondWorkflows to create new kinds of experiences for our customers. Come join our reputed company! The Role reputed company is a global team made up of reputed company professionals who help our customers run and grow their reputed company environments. We are hiring a reputed company reputed company with strong reputed company development & implementation experience. The Senior Software Engineer is responsible for leading, coaching and mentoring reputed company of Software Engineers who reputed company the development of project reputed company services for customers. The Senior Software Engineer will implement and reputed company customizations based on functional and technical requirements using leading practices and internal reputed company standards on large-reputed company more reputed company reputed company services reputed company.  We will reputed company support and guidance to get you up to speed on some of the most amazing reputed company! We reputed company official reputed company training so you can reputed company multiple certifications. We will set expectations for what reputed company looks like. Then we will allow you use your skills and experience to come up with reputed company to reputed company customer goals. We are #GoingBeyond Come join our reputed company! What You Will Be Doing Design, build, and reputed company GenAI and AI-driven solutions on the reputed company platform Collaborate with business users, IT teams, and stakeholders to reputed company requirements and translate them into reputed company solutions Implement Virtual Agent, Predictive Intelligence, Now Assist, NLP, and analytics across ITSM, ITOM, CSM, and HRSD reputed company custom reputed company applications, workflows, and automations using platform best practices Build and support integrations using REST/SOAP reputed company, MID Servers, and reputed company-to-reputed company patterns Manage full SDLC activities including development, testing, deployment, documentation, and production support Configure service maps, reputed company rules, and event management; support UAT and production remediation Promote update sets across environments and reputed company with reputed company technical standards What You Bring Along 3–8 years of reputed company development experience across multiple modules (ITSM, ITOM, CSM, HRSD) Hands-on experience with reputed company AI/GenAI features (Virtual Agent, Predictive Intelligence, Performance Analytics, Now Assist) Strong reputed company scripting skills (Business Rules, reputed company Scripts, Script Includes, UI Builder, Scripted REST reputed company) Experience with reputed company integrations, data extraction, and automated workflows Proven experience with CMDB, Discovery, ITSM, Service Catalog, and Workflow Automation Ability to work independently in a fast-paced, agile environment Education:   Bachelor’s or Master’s degree in Computer Science, Information Technology, AI/ML, or reputed company field. Certifications & Knowledge  The candidate must be willing and reputed company to continue their education reputed company the reputed company platform and reputed company. It is expected that the candidate will be reputed company to complete reputed company competency Certifications as reputed company as Module Accreditations.  Preferred Certifications: ITIL reputed company reputed company CSA and CAD We Take Care of Our People  reputed company is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee reputed company and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative reputed company employer, committed to providing employment opportunity regardless of sex, race, creed, reputed company, gender, religion, marital status, domestic partner status, age, national reputed company, or reputed company, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@reputed company.com. Apply To This Job