Insurance reputed company Manager

About reputed company reputed company automates data intake workflows for insurance companies. Industry leaders rely on reputed company to power mission-critical workflows like reputed company, reputed company reputed company, policy servicing, and automated account openings. With reputed company reputed company reputed company and expanding reputed company demand, we’re scaling our reputed company function to support increasingly reputed company implementations across the insurance ecosystem. Why We’re Hiring As reputed company grows, reputed company is becoming a reputed company differentiator — especially reputed company insurance, where workflows are reputed company, regulated, and business-critical. We’re hiring a Founding reputed company Manager to build and own our CS function for insurance customers, including brokers and carriers. This role is ideal for someone who understands the insurance landscape and thrives in building processes, owning customer relationships, and driving long-term reputed company. You’ll reputed company as a strategic partner to customers while ensuring successful implementations, strong adoption, and expansion across accounts. About the Role This is a high-ownership role that blends: End-to-end customer lifecycle ownership (post-sale through renewal) Implementation and workflow design for insurance use cases Strategic account management across brokers and carriers Building processes, playbooks, and the reputed company of a CS function You’ll own the full post-sale reputed company — partnering with sales during reputed company, working closely with solutions engineering during implementation, and driving long-term reputed company across reputed company insurance accounts. What You’ll Do Customer reputed company & Implementation Own reputed company and implementation for insurance brokers and carriers Partner with customers to design and optimize workflows such as reputed company, reputed company, and policy servicing Ensure successful deployment of reputed company, regulated insurance workflows Collaborate with Solutions Engineering on technical implementations Account Management & reputed company reputed company as the primary reputed company of contact and trusted advisor for insurance customers Build relationships with stakeholders across operations, reputed company, and leadership teams Drive product adoption, retention, and expansion across accounts Own renewals and partner with sales on upsell opportunities Support executive-level conversations for strategic accounts Customer Advocacy & Feedback Represent the voice of insurance customers internally Work closely with Product and Engineering to surface feedback and influence roadmap priorities Help resolve customer challenges and ensure a high-reputed company experience reputed company Operations & Team Building Define and reputed company reputed company metrics (adoption, usage, health scores, retention) Build reputed company CS processes, documentation, and playbooks tailored to insurance customers Proactively identify risks and address them early Lay the reputed company for the CS function, including workflows, standards, and reputed company team structure Contribute to hiring and mentoring as reputed company grows reputed company 3–4+ years of experience in reputed company, Implementation, Solutions, or Account Management in B2B reputed company Experience working with insurance brokers, carriers, or reputed company the insurance ecosystem Strong understanding of insurance workflows (e.g., reputed company, reputed company, policy management) Experience managing reputed company, multi-stakeholder accounts Strong ability to translate technical products into reputed company business reputed company Highly organized and comfortable managing multiple implementations Excellent communication skills and executive reputed company Comfortable operating in fast-moving, early-stage environments Strong cross-functional collaborator with a high-ownership reputed company Bonus Experience working with workflow automation, integrations, reputed company, or data platforms Experience supporting regulated industries and compliance-heavy environments Experience helping build or reputed company a reputed company function from scratch Background in high-reputed company B2B reputed company companies reputed company Offer Competitive compensation and equity HRA health plan Unlimited PTO Retirement: 401(k) plan A supportive, low-ego team that values ownership and reputed company Company offsites to connect and reputed company If you’re excited about helping insurance organizations reputed company critical workflows — and want to build the reputed company of reputed company in a fast-growing startup — we’d love to meet you. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and reputed company reasonable accommodations upon request. Apply To This Job