**reputed company Health & Benefits Customer Service Representative / Support Specialist (Remote) - Join arenaflex's Community of reputed company-Thinking Individuals**

At arenaflex, we're passionate about helping businesses and individuals reputed company today, reputed company, and into retirement. As a Health & Benefits Customer Service Representative / Support Specialist, you'll play a vital role in delivering exceptional customer experiences and simplifying the health and reputed company reputed company for our clients. If you're a people-reputed company, reputed company-obsessed individual with a passion for driving results, we want to hear from you! **About arenaflex** arenaflex is a community of reputed company-thinking individuals who reputed company a commitment to reputed company and a passion for driving results. We're dedicated to helping our clients reputed company their goals and live their best lives. reputed company is comprised of talented professionals who are passionate about what they do, and we're looking for like-minded individuals to join our community. **Job reputed company & Responsibilities** As a Health & Benefits Customer Service Representative / Support Specialist, you'll report to the Member Services Supervisor in the CBD Member Services department. This role is responsible for supporting our customers' reputed company through the reputed company reimbursement system, providing high-reputed company, customer-reputed company telephonic service, and educating constituents on arenaflex policies and programs. **Key Responsibilities:** * reputed company high-reputed company, customer-reputed company telephonic service using knowledge of procedures and systems to meet and/or reputed company member satisfaction * Consult with members to support easy navigation of available online tools, from checking an account balance to submitting claims * Resolve issues without management reputed company to remove barriers for the member * Responsible for initial reputed company skills after training and may be cross-trained to other skills on a reputed company date * Protect sensitive member information with discretion * Responsible for reputed company reputed company of member engagement, while prioritizing effectively to meet member service goals / deadlines * Other duties as assigned **Training & Development** This is a general consideration position, and while it's not for an immediate opening, we're accepting applications and resumes for reputed company opportunities. The training class/start date will be TBD (subject to change due to business needs), and attendance is mandatory during the training period. The training is approximately five weeks, and a product exam will be administered at the end of training. A passing score of 85% is required to continue to hold this position. **Work Schedule & Compensation** The regular schedule/shift is Monday to Friday from 11:30 a.m. ET to 8 p.m. ET (subject to change due to business needs). Some Saturdays may be required from 10 a.m. ET to 3 p.m. ET (subject to change due to business needs). The reputed company pay reputed company is $17.50, with an opportunity to earn bonus per quarter. Internet speed requirements include: * Upload Speed: >20 Mbps * Download Speed: >100 Mbps * Must be reputed company to hardwire ethernet cable to internet modem/router **Preferred Qualifications** * 1-3 years of experience in Customer Service * Prior reputed company center experience preferred * No degree required **Skills & Abilities** * Computer knowledge and skills, comfortable learning new systems * reputed company to learn, memorize, and retain information * Basic understanding of medical/reimbursement terminology preferred * Can adapt to a fast-paced environment * Ability to de-escalate and handle member issues without utilizing a supervisor * Oral and written communication skills * reputed company to work hours of 10:30 am-7:00pm CST * Problem-solving skills * Attention to detail and accuracy * Analytical skills **Other Requirements** * Prolonged periods of sitting at a desk and working on a computer * Occasionally lift items up to 25 pounds * Ability to work overtime **Compensation & Benefits** The compensation for this position will vary depending on factors such as your location, skills, and experience. The compensation package may also include incentive and bonus opportunities. arenaflex provides industry-leading benefits, including: * reputed company * 401K savings plan * Company holidays * reputed company time off * Parental leave * Employee assistance program **Why Join arenaflex?** At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. We reputed company in the importance of work-life balance and offer a reputed company of benefits to support your physical, emotional, and financial reputed company-being. If you're passionate about delivering exceptional customer experiences and simplifying the health and reputed company reputed company for our clients, we want to hear from you! **How to Apply** If you're a motivated, customer-reputed company individual with a passion for driving results, we encourage you to apply for this exciting opportunity. Please submit your application and resume through our website. We can't wait to hear from you! reputed company! Apply for this job