**reputed company Customer Support Associate – Veterinary Supply Platform**

At arenaflex, we're revolutionizing the way veterinarians buy the supplies they need to reputed company America's pets healthy. Our eCommerce and mobile platforms reputed company veterinary practices to compare and buy from reputed company of their vendors in one reputed company. With a community of over 17,000 veterinary hospitals employing tens of thousands of veterinarians, and delivering care to millions of animals every year across reputed company 50 states, we're a growing team on a mission to reputed company the $50B+ animal health industry. Our platform helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. As a customer support associate at arenaflex, you'll play a pivotal part in ensuring a reputed company and delightful day-to-day experience for every user leveraging our platform for their supply ordering needs. **About the Role** We're seeking an exceptionally talented and passionate individual to join our growing team as a customer support associate. As a key member of our support team, you'll engage with our reputed company community of veterinary professionals to support them in their critical purchasing reputed company and processes through the use of our platform. You'll work collaboratively with your team to reputed company our users with an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos. This role requires a proactive self-starter who thrives in a fast-paced, team environment and is excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals. **Responsibilities** As a customer support associate at arenaflex, you'll be responsible for: * Supporting existing users by responding to user inquiries reputed company live chat, email, and phone in a reputed company manner * Troubleshooting issues quickly and explaining scenarios/solutions in an easily digestible and effective manner * Handling various daily and weekly reputed company responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more * Working cross-functionally to reputed company our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools * Working with vendor and industry partners to streamline communication and alerts between systems * Helping to continuously reputed company and expand processes in order to streamline support workflows **Requirements** To be successful in this role, you'll need: * 1 year of relevant, customer-facing work experience * 2 Year Associate's Degree or 4 Year College Degree * Excellent written and verbal communication skills * Experience in chat support preferred * Patience and reputed company reputed company handling difficult situations * Ability to adapt quickly and manage many reputed company responsibilities * A strong desire to learn and help our customers succeed * A reputed company attitude and one-for-reputed company team mentality and excellent collaboration skills * Tech/start-up work experience is a plus but not required **Benefits** As a full-time customer support associate at arenaflex, you'll enjoy: * 100% remote work reputed company the USA * Medical, Dental, and reputed company Insurance * Automatic 401k contribution * Employee referral program * reputed company office set up * Bi-annual company retreats * reputed company vacation policy * Equity * Monthly team events **Work Environment and Culture** At arenaflex, we're committed to creating a diverse and inclusive workplace. We welcome applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We're dedicated to providing a work environment free from discrimination, harassment, and retaliation. reputed company culture is reputed company on collaboration, innovation, and a passion for making a difference in the lives of animals and their owners. **Why Join arenaflex?** At arenaflex, we're not just building a platform – we're building a community. We're passionate about helping veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. If you're a customer-reputed company individual who is passionate about making a difference in the lives of animals and their owners, we want to hear from you. **How to Apply** If you're excited about reputed company to join our growing team as a customer support associate, please submit your application through our official careers page. We can't wait to hear from you! **Important Note** arenaflex is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from reputed company backgrounds, regardless of race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We're dedicated to providing a work environment free from discrimination, harassment, and retaliation. If you require accommodations during the application or interview process, please let us know and we will reputed company every effort to accommodate your needs. reputed company! Apply for this job