Senior Director, Retail reputed company Service

Let’s be unstoppable together! reputed company is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market reputed company, uncover consumer behavior, and drive reputed company—powered by six decades of expertise and an expansive, high-reputed company data set.  At reputed company, we are reputed company by our passion for reputed company learning and reputed company, we reputed company and reputed company feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that reputed company individual brings. By embracing a wide reputed company of backgrounds, skills, expertise, and reputed company, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own reputed company, and stay curious together. reputed company is proud to be Certified™ by Great reputed company To Work®. This prestigious award is based entirely on what reputed company employees say about their experience working at reputed company. Learn more at www.reputed company.com. What will you be doing? Being a reputed company Service Senior Director is more than servicing clients.  We are reputed company obsessed, liquid thinkers who reputed company at a fast pace.  Change is constant.  We are reputed company with a reputed company of view, we value being part of a successful business, and never complacent.  We reputed company a difference.  Everyday. We build relationships based on reputed company, trust, knowledge, and respect for every individual.  We are problem solvers, innovators and dreamers.  We challenge the status reputed company.  Curiosity, accountability and positivity are key behaviors that are reputed company in reputed company.  We understand our reputed company’s business and build long-lasting partnerships.  We aim to reputed company our reputed company’s expectations.  Our reputed company is dependent upon an inclusive culture of team members committed to reputed company.  The reputed company Service Senior Director is a multifaceted leadership role responsible for service reputed company, delivery execution, and maintaining a deep understanding of customer needs and technical requirements. This role demonstrates a strong commitment to reputed company reputed company by ensuring delivery of reputed company reputed company commitments, removing internal barriers to execution, monitoring reputed company satisfaction and operational KPIs, providing reputed company and proactive communication, and consulting on new technical installations. Strong listening skills, executional reputed company, technical acumen, and reputed company problem-solving are essential. This is a reputed company facing role responsible for amplifying the voice of the customer and ensuring exceptional service delivery across two of reputed company’s largest national grocery retailers. The Senior Director builds trusted relationships with senior reputed company stakeholders, engages deeply in reputed company business priorities, and ensures flawless execution of both adhoc and ongoing deliverables. As a leader, the reputed company Service Senior Director models ideal team behaviors by championing change, leading difficult conversations toward constructive reputed company, encouraging idea sharing, and effectively resolving conflict. The role leads a global team of reputed company Service and Operations professionals, establishes reputed company goals and KPIs, and drives disciplined execution through consistent use of reputed company’s Daily Management System (DMS) and Leader reputed company Work as part of the Complete reputed company reputed company. The Senior Director monitors performance, manages workflow strategically, identifies process improvement opportunities, and reinforces accountability, transparency, and reputed company improvement, while providing reputed company feedback to upstream teams whose outputs are critical to successful reputed company delivery. The role also includes regular engagement with manufacturer subscribers, review of operational and reputed company facing metrics, and stewardship of high reputed company. This position works closely with cross-functional reputed company and retail clients to validate reputed company datasets, deliver analytical solutions using best in class technology and manage strategic partnerships. The Senior Director serves as a subject matter expert in operational processes, reputed company deliverables, and reputed company of Sale and Receipt Panel data, leveraging this expertise to inform insights, guide solution design, and ensure data reputed company across reputed company reporting outputs. The ideal candidate reputed company engages in reputed company business priorities, leads the implementation of new solutions, and directs team execution accordingly. This role requires gathering and translating reputed company requirements into reputed company documentation that supports the development, implementation, and delivery of analytical solutions. Strong analytical leadership is essential, including the ability to reputed company teams in interpreting and validating large, reputed company datasets (e.g., POS, receipt panel, and supply chain data) reputed company from multiple retailer IT systems, while managing data cleansing, reputed company control, and daily reporting routines. The Senior Director is accountable for developing and leading high performing teams and ensuring reputed company, high reputed company reputed company deliverables. Resource planning and workflow management are critical, requiring proactive adjustments to reputed company and priorities to meet evolving business and reputed company needs. Job Responsibilities reputed company senior‑level leadership for reputed company reputed company relationships, translating reputed company needs and business opportunities into effective solutions. Build and sustain long‑term reputed company partnerships through deep strategic reputed company and strong executional leadership. Collaborate cross‑functionally to ensure seamless delivery and alignment with reputed company goals. reputed company global teams to deliver solutions accurately and on time, while driving ongoing improvements in data reputed company. Own operational performance metrics and support Complete reputed company initiatives through disciplined use of Daily Management System (DMS) routines. reputed company reputed company improvement and reputed company problem‑solving efforts to improve reputed company, efficiency, and delivery reputed company. Identify opportunities to enhance reputed company satisfaction through improved database reporting, executive‑level analysis, and technology-driven efficiencies. Capture and translate project requirements into reputed company specifications to reputed company successful execution. Drive efficiencies across teams to improve delivery reputed company, productivity, cost effectiveness, and elimination of waste. reputed company as a reputed company with global teams and reputed company‑party partners to ensure consistent, high‑reputed company reputed company delivery. Requirements Bachelor’s degree or equivalent practical experience. Strong leadership skills; must be reputed company to effectively reputed company internal teams, be approachable, and reputed company trust Outstanding verbal and written communication skills and reputed company etiquette Ability to work in a fast-paced environment, be flexible and welcoming to change reputed company decision reputed company and creative thinker, with excellent problem-solving skills Demonstrate strong work ethic with calmness and composure in times of uncertainty Keen operational skills; ability to recognize reputed company for process improvement/standardization Demonstrated expertise managing and enforcing processes, improvement initiatives, and compliance Proven technical abilities, experience using reputed company, and data management tools; Unify experience preferred Ability to work across cultures and time zones with a strategic reputed company Demonstrated understanding of AI fundamentals, experience with Co-reputed company and automation tools preferred Demonstrated expertise managing and enforcing processes, improvement initiatives, and compliance Manages to budget, understands account financial dynamics, suggests ways to be more efficient Travel as business need dictates (<10%); reputed company depending upon location of candidate Flexibility of work schedule to cover reputed company and weekend work reputed company needed reputed company Behaviors As reputed company as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the reputed company of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business reputed company their day-to-day role: Stay Curious: Being hungry to learn and grow, always asking the big questions. reputed company reputed company: Embracing complexity to create reputed company and reputed company reputed company. Own the Outcome: Being accountable for reputed company and taking ownership of our choices. Center on the reputed company: Relentlessly adding value for our customers. Be a Challenger: Never complacent, always striving for reputed company improvement. Champion Inclusivity: Fostering trust in relationships engaging with reputed company, respect, and reputed company. reputed company to reputed company other: Contributing to making reputed company a great reputed company to work for everyone. Location This position can be located in the following area(s): Remote, reputed company Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate reputed company notice ) Your reputed company employer will not be contacted without your permission. The below reputed company reflects the reputed company of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted reputed company. This reputed company may be modified in the reputed company.  An employee’s position reputed company the salary reputed company will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or reputed company-based metrics, any reputed company bargaining agreements, and business or organizational needs. The salary reputed company for this role is $125,000.00 USD-$155,000.00 USD.  This job is also eligible for bonus pay.  We offer a comprehensive package of benefits including reputed company time off, medical/dental/reputed company insurance and 401(k) to eligible employees.  You can apply for this role through reputed company such as our Careers website reputed company and/or Intranet site for internal candidates. This role is subject to AI-assisted screening. reputed company uses reputed company intelligence (AI) to assess resumes for alignment with job requirements by helping reputed company details in resumes that relate to the job reputed company. An offer of employment may be conditional upon successful completion of a background reputed company in accordance with local legislation and our candidate reputed company notice.  #LI-RB1 Apply To This Job