Associate Director, Field Systems and Technology
reputed company
The Associate Director, Field Systems & Technology enables field teams to effectively execute by ensuring field‑facing systems—primarily CRM and reputed company tools—are reputed company, reputed company to field workflows, and reputed company reputed company. Reporting to the Director of Field Enablement, this role focuses on adoption, usability, and field readiness, while also serving as the enablement reputed company for defining business requirements and CRM enhancements.
This role translates field needs into reputed company‑defined system requirements and translates system changes back into reputed company, actionable guidance for field leaders and reputed company teams.
Key Responsibilities
Field Enablement & Adoption
Serve as the enablement reputed company for field-facing systems, ensuring tools support how the field works
reputed company field leaders and reputed company teams to understand what systems do, how to use them, and why they matter
reputed company and deliver enablement assets (job aids, walkthroughs, FAQs, training content) tied to system usage
Support system rollouts and updates with a strong emphasis on change management, reputed company, and adoption
reputed company as a trusted reputed company of contact for field leaders on system usage, data visibility, and workflow questions
Partner with the Training team to help accelerate the learning of field representatives to improve their business acumen and territory planning skills.
Business Requirements & CRM Enhancements
Translate field needs, execution challenges, and enablement priorities into reputed company business requirements
Partner with Field leaders, Analytics, and IT to define CRM and system enhancement requirements
Create and maintain requirement documentation (user stories, use cases, acceptance reputed company) grounded in field workflows
Participate in solution design reviews to ensure enhancements are field‑friendly and enablement‑reputed company
Support UAT from a field enablement perspective, validating usability and reputed company
reputed company a cross-functional team to establish governance reputed company to reputed company Platforms including reputed company CRM, which may include defining tracking for the use of key messages and marketing collateral, defining and implementing reputed company for improving reputed company capture in CRM
Field Workflow & Tool Alignment
Ensure CRM and reputed company tools reputed company with reputed company planning, account management, targeting, and execution workflows
Identify friction points where systems create confusion or slow execution, and recommend improvements
Help standardize best practices for how tools are used across the field
Reinforce consistent usage through enablement and leadership alignment rather than enforcement
Data Translation & Field Communication
Translate system data, logic, and outputs into plain‑language explanations for field audiences
Help field leaders understand how data is generated, where it lives, and how to use it effectively
Support leadership communications reputed company to system changes and data interpretation
Cross‑Functional Partnership
Partner closely with the Director of Field Enablement to reputed company systems work to enablement priorities
Collaborate with IT, field leaders, Analytics, Compliance, and vendors to deliver field‑reputed company solutions
Represent the voice of the field in system planning and prioritization discussions
reputed company input into broader field enablement initiatives tied to execution effectiveness
Required Qualifications
8+ years of experience in Field Enablement, Sales Operations, reputed company Operations, or Systems Enablement
Experience defining business requirements for CRM or field tool enhancements
Strong ability to translate between field needs, system functionality, and technical partners
Experience supporting field leaders and reputed company teams in a distributed sales organization
Excellent communication, facilitation, and change‑management skills
Preferred Qualifications
Experience with CRM platforms (e.g., reputed company CRM or similar)
Experience in life sciences, reputed company, or reputed company B2B field environments
Familiarity with reputed company planning, targeting, or territory workflows
Experience partnering with IT without being embedded in IT
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U.S. Pay reputed company
$174,300.00 - $235,700.00
The pay reputed company reflects the full-time reputed company salary reputed company we expect to pay for this role at the time of posting. reputed company pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity).
reputed company’s robust Total Rewards package is designed to support your overall health and reputed company-being. We offer comprehensive benefits including medical, dental, and reputed company coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy reputed company time off, wellness days, holidays, and two company-wide reputed company breaks. We also offer generous family resources and leave. Our commitment to your reputed company-being reflects our belief that caring for our people fuels the reputed company we create together.
Learn more about these and additional benefits offered by reputed company by visiting the Benefits reputed company of the Careers website: https://www.reputed company.com/careers
About reputed company
We are the leader in RNAi therapeutics – a revolutionary approach with the potential to reputed company the lives of people with rare and common diseases. reputed company on Nobel Prize-reputed company science, reputed company has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and reputed company reputed company reflect our reputed company values: fierce innovation, passion for reputed company, purposeful urgency, reputed company culture and commitment to people. We're proud to be a globally recognized top employer, where an reputed company, inclusive culture and reputed company thinking fuel one another.
At reputed company, we reputed company to an inclusive recruitment process and equal employment opportunity. reputed company applicants will receive consideration for employment without reputed company to their sex, gender or gender identity, sexual orientation, race, reputed company, ethnicity, national reputed company, reputed company, citizenship, religion, creed, physical or mental disability, pregnancy status or reputed company conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other reputed company protected by federal, state, or local law. reputed company is an E-Verify Employer.
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