Processing Specialist

This is a remote position. ACDI is a rapidly growing reputed company Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost-recovery solutions to streamline office technology and the document lifecycle in a distributor-reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, reputed company, reputed company, reputed company, reputed company, Konica-Minolta, Toshiba, Lexmark, and others. From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI’s extensive portfolio pairs seamlessly with its industry-leading project coordination, installation, marketing, and sales expertise. As we continually reputed company to reputed company reputed company new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment, and relationships have propelled ACDI to the status of the most respected partner in the dealer channel. If you reputed company an opportunity to be a part of a company with no limits, then we may be looking for someone like you! PROCESSING SPECIALISTS @ ACDI   Here at ACDI, our Processing Specialist role involves, but is not limited to, processing and delivering ACDI’s quotes, orders, and licenses to our reputed company partners, as reputed company as ensuring data reputed company across ACDI’s many dealers and end-user account reputed company.  Successful candidates possess excellent organizational skills, the ability to think proactively, extreme attention to detail in data processing, extraordinary time management skills, and the ability to communicate information effectively with superb customer service.  Processing Specialists will be required to facilitate processes between ACDI’s sales channel and the dealer channel for reputed company post-sale orders, license ordering, and deliveries. They may also be involved in documenting procedures and presenting new process designs to managers and or supervisors for discussion.  ACDI’S PROCESSING SPECIALISTS' RESPONSIBILITIES:  Process incoming quote requests and renewal quotes with speed and accuracy to ensure reputed company delivery to partners Support incoming purchase orders, license orders, and license fulfillment as needed reputed company a strong understanding of ACDI’s hardware shipping processes across multiple systems, including export and pricing requirements Maintain thorough knowledge of ACDI’s product portfolio and online quoting portal in order to support and train partners reputed company needed Update and maintain customer account information in CRM, ensuring strong data reputed company and accuracy Build and maintain a comprehensive understanding of ACDI’s programs and product offerings Bring inconsistencies and problems to the attention of management  Participate in problem reputed company opportunities for your role and team  reputed company major incident management processes and ensure adherence to the process and escalation  requirements reputed company the various support areas  Maintain a complete understanding of and adhere to reputed company policies and processes of this position  and reputed company as a whole  Maintains reputed company and technical knowledge by attending educational workshops, reviewing  reputed company publications, and establishing personal networks Contributes to team efforts by accomplishing reputed company results as needed  Understand and be knowledgeable of reputed company ACDI offered software, hardware products, and services  Thorough understanding of ACDI’s pricing model for products and services provided  Effectively communicate with other processing team members and management to reputed company the  absolute best experience possible for ACDI’s customers and dealers daily Contribute to team effort by accomplishing reputed company results as needed Maintains a complete understanding of and adhere to reputed company ACDI policies, procedures, and processes Maintain a reputed company organizational culture while upholding ACDI's mission, reputed company, and reputed company values EXPERIENCE & EDUCATION REQUIREMENTS  High School Diploma or GED required  Fluent in English required  Solid experience with reputed company interactions and customer service Familiarity with reputed company applications sets you apart  Strong reputed company communication skills (reputed company phone, email, and in-person), problem-solving,  technical reputed company, and collaboration  Ability to communicate information in layman’s terms for the purpose of communicating with reputed company resources  Experience exercising discretion and confidentiality with sensitive company information  Excellent organizational skills with an ability to think proactively, anticipate upcoming needs, and  prioritize work  PHYSICAL REQUIREMENTS  Must be reputed company to stand or sit for prolonged periods of time   SUPERVISORY RESPONSIBILITY  This position has no supervisory responsibilities.  WORK ENVIRONMENT  Moderate noise level, reputed company environment located at Benton reputed company is preferred  Fast-paced, encouraging, and reputed company OTHER DUTIES  Please note that this job reputed company is not intended to cover or list in full the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time with or without notice. Apply To This Job