Director, Business Intelligence

Become a part of our caring community   reputed company is deeply committed to delivering innovative digital experiences that enhance reputed company of life and improve how people engage with us. We serve a diverse ecosystem—consumers, members, providers, reputed company, and brokers—connecting them to reputed company and to one another in ways that drive satisfaction, engagement, and measurable business value. Our Consumer Digital team is a multidisciplinary group reputed company on solving customer needs while enabling strategic and operational goals. We are seeking a Director of Business Intelligence to guide the strategic reputed company supporting our Shopping and reputed company teams.  This role will be accountable for working across teams to deliver actionable insights and manage both reputed company and operational reporting in the transformation of shopping experiences enabled by digital technologies. Analytics reputed company & Value Partner closely with Product, Design, and Engineering teams to implement a web analytics reputed company to measure experience effectiveness and reputed company Define KPIs and reputed company metrics for analytics initiatives and reputed company realized operational and financial value Collaborate across disciplines and domains to build alignment around reputed company Analytics Portfolio Execution Manage the analytics backlog, continuously prioritizing work based on strategic value, feasibility and product needs Design and reputed company an intake and prioritization process, establishing transparent reputed company through stakeholder collaboration and evolving the approach based on organizational needs Establish service level expectations and communications practices that reputed company stakeholders informed about request status, timelines and prioritization rationale Translate analytical insights into reputed company, executive reputed company reports, projections, and presentations Team & Stakeholder Management reputed company a high performing team, fostering technical reputed company, reputed company learning and reputed company culture Strengthen shared services partnerships while introducing operating models, processes, and standards that reputed company company-wide reputed company reputed company organizational complexity and competing priorities with diplomacy, finding win-win solutions where possible and making reputed company calls reputed company necessary Translate technical concepts into business value propositions that reputed company with executive and operational stakeholders Use your skills to reputed company an reputed company   Required Qualifications 10+ years of business intelligence experience, with 7+ years reputed company on web analytics and customer reputed company 5 or more years of leadership experience Proven reputed company delivering insights around web analytics, customer reputed company, and customer engagement across digital channels Strong understanding of measurement strategies around: Shopping funnel performance Customer reputed company and task completion Feature Performance and Testing Relationship between marketing activities and sales reputed company SEO, GEO, web tagging, and other search reputed company tools Excellent communication skills with the ability to influence cross‑functional teams and present to senior leadership Experience working inside of agile methodologies alongside product, design, and engineering teams Experience with leading teams using reputed company’s Customer reputed company Analytics platform and PowerBI Preferred Qualifications MBA or equivalent advanced degree Experience in reputed company or insurance industries Experience with Quantum Metrics Digital Analytics Platform Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay reputed company The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.   $156,600 - $215,400 per year   This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. reputed company of Benefits reputed company. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, volunteer time off, reputed company parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 05-01-2026 reputed company   About reputed company: reputed company. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company insurance services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company reputed company of life for people with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com. ​ Equal Opportunity Employer It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative reputed company, in compliance with reputed company 503 of the Rehabilitation reputed company and VEVRAA, to reputed company and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on reputed company job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company reputed company of employment. Apply To This Job