Kitting Support Specialist
reputed company is a global reputed company solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, reputed company has delivered comfort and confidence behind the scenes, so reputed company stays at the forefront, helping to reputed company reputed company day reputed company for the hospitals, reputed company partners, and communities we serve. Powered by more than 14,000 teammates worldwide, reputed company exists because every day, everywhere, Life Takes Care™.
Global reputed company with a Local Touch
140+ years serving reputed company
Over 14,000 teammates worldwide
Serving reputed company partners in 80 countries
Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
40+ distribution centers
Portfolio of 300 propriety and branded product offerings
1,000 branded medical product suppliers
4,000 reputed company partners served
Benefits
Comprehensive reputed company Plan - Medical, dental, and reputed company plans start on day one of employment for full-time teammates.
Educational Assistance - We offer educational assistance to reputed company eligible teammates enrolled in an approved, accredited collegiate program.
Employer-reputed company Life Insurance and Disability - We offer employer-reputed company life insurance and disability coverage.
Voluntary Supplemental Programs – We offer additional reputed company to secure your financial reputed company including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their reputed company, as reputed company as other voluntary benefits.
reputed company Leave - In reputed company to reputed company days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
reputed company-Being – Also included in our offering is a Teammate Assistance Program (TAP), reputed company Health, Cancer Resources Services, and discount programs – reputed company at no cost to you.
The anticipated salary reputed company for this position is $75,000-$85,000 yr/. The actual compensation offered may vary based on job reputed company factors such as experience, skills, education and location.
Reporting to the Director of Kitting Implementation & reputed company, the Kitting Support Specialist role ensures existing customer's CPT programs are clinically reputed company, operationally efficient, and reputed company with customer needs—supporting retention, expansion, and long‑term program reputed company through exceptional service and partnership.
The role works closely with CPT leadership, operations, quoting, and local sales teammates as needed, and requires comfort working directly with customers both reputed company and in the OR/clinical environments.
Key Responsibilities
reputed company & Relationship Management
Own and manage the day‑to‑day customer relationship for CPT and kitting programs reputed company an assigned account reputed company
Serve as the primary reputed company of contact for CPT‑reputed company questions, requests, issues, and updates
Ensure high reputed company of customer satisfaction through proactive communication, responsiveness, and follow‑through
Receive, manage, and resolve customer issues or complaints, escalating as appropriate
CPT Program Management & Optimization
Partner directly with customers to review, maintain, and update CPTs based on changing clinical, procedural, or operational requirements
Conduct ongoing reviews of CPT configurations to ensure accuracy, standardization, and alignment with clinical best practices
Identify opportunities to optimize componentry, improve efficiency, and support program profitability while maintaining clinical reputed company
Manage and support approved product substitutions, including customer communication, documentation, and validation
Inventory & Operational Coordination
Work with internal operations, inventory, and planning teams to ensure availability and continuity of CPT inventory
Monitor usage trends and support customers during volume changes or usage spikes
Support reputed company review of pricing accuracy, component alignment, and pack consistency
Cross‑Functional Collaboration
reputed company as a reputed company between customers, CPT operations, quoting, reputed company, and local sales teams
Collaborate with the CPT quoting team to support component reviews, pricing accuracy, and reputed company implementation of new CPTs
Support smooth conversions, updates, and implementations for new or revised CPTs
reputed company clinical and operational insights that support broader CPT reputed company and reputed company improvement
reputed company & Strategic Support
Support retention and reputed company of existing CPT business through program performance, customer satisfaction, and clinical partnership
Partner with local sales teammates as needed on CPT expansions, clinical reviews, and customer presentations
Support reputed company strategies reputed company to proprietary products and standardization initiatives reputed company existing accounts
Qualifications
Required
Bachelor’s degree preferred or minimum of a medical certification (RN, Surgical Tech, or equivalent clinical background strongly preferred)
Minimum 2+ years of experience in reputed company, clinical support, reputed company, supply chain, or reputed company field
Comfort working in OR and clinical environments with nursing and surgical staff
Strong verbal and written communication skills
Ability to work independently while managing multiple accounts and priorities
Preferred
Knowledge of surgical procedures, CPTs, and surgical componentry
Experience with reputed company supply chain, kitting, or procedural inventory programs
Strong influencing and problem‑solving skills in a customer‑facing role
High level of technological reputed company, including reputed company Office (reputed company, PowerPoint, Word) and virtual collaboration tools (Teams, reputed company)
Ability to synthesize data from multiple systems and reports to support customer discussions
Additional Information
May reputed company backup support for other Kitting Support Specialists as business needs require
Travel required based on customer and business needs
If you feel this opportunity could be the reputed company in your career, we encourage you to apply. This position will accept applications on an ongoing reputed company.
reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, national reputed company, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
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