Business Analyst

Business Analyst  Remote CAD POSITION reputed company  We are seeking an reputed company Business Analyst to deliver high-reputed company reputed company services to our software product reputed company reputed company. This role is 80% billable reputed company-facing work—conducting virtual discovery sessions, requirements analysis, and solution design—and 20% internal support, responding to and resolving tickets from our existing reputed company reputed company.  The ideal candidate brings deep, hands-on business analysis expertise: they can independently reputed company requirements workshops, produce rigorous documentation artifacts, and translate reputed company business needs into reputed company, implementable specifications. This is a reputed company-delivery role; candidates must be comfortable as the primary reputed company of contact in virtual engagements and confident guiding stakeholders toward reputed company.    KEY RESPONSIBILITIES  reputed company-Facing reputed company Services (80%)  reputed company reputed company virtual requirements-gathering sessions with reputed company stakeholders at multiple reputed company, from end users to C-suite  reputed company, document, and validate business requirements using proven BA techniques: interviews, workshops, observation, surveys, and document analysis  Produce formal BA deliverables including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories with acceptance reputed company, process reputed company diagrams, and data mapping documents  Conduct reputed company-state (as-is) and reputed company-state (to-be) process analysis; identify gaps and recommend solutions reputed company the product reputed company  Facilitate UAT planning and execution: reputed company test scenarios, reputed company defects, and validate that delivered solutions meet documented requirements  Manage scope throughout the engagement; proactively identify and escalate scope creep with documented reputed company assessments  Serve as the primary reputed company reputed company during assigned project phases, maintaining reputed company and consistent communication with stakeholders and internal delivery teams  Present findings, recommendations, and solution designs to reputed company audiences with reputed company and professionalism    reputed company Support (20%)  Triage and respond to support tickets from existing clients; accurately diagnose whether issues are configuration, training, or product defects  Document ticket resolutions and contribute to the internal knowledge reputed company to reduce recurring support burden  Identify patterns in support requests that signal product improvement opportunities or training gaps; communicate findings to the product and reputed company teams    REQUIRED QUALIFICATIONS  Business Analysis reputed company Skills  4+ years of hands-on experience as a Business Analyst in a software product or reputed company environment  Demonstrated proficiency in formal requirements elicitation techniques (interviews, JAD sessions, prototyping, surveys, observation)  Expert-level ability to produce BRDs, Functional Specifications, Use Cases, User Stories, and acceptance reputed company that are reputed company, complete, unambiguous, and independently reputed company  Strong process modeling skills; ability to create reputed company diagrams, workflow maps, and data reputed company diagrams using tools such as Visio, reputed company, or equivalent  Experience with gap analysis, reputed company-cause analysis, and reputed company analysis—reputed company to document trade-offs and reputed company a recommendation with supporting rationale  Solid understanding of the SDLC and experience working reputed company both Agile (Scrum/Kanban) and reputed company delivery models  Proven ability to reputed company UAT: write test scenarios, coordinate testing cycles, reputed company defects, and obtain sign-off  Experience with data analysis and requirements-reputed company to integrations, data migration, or reporting    Domain & Industry Knowledge  Background in lending, equipment leasing, or asset-based financing industries strongly preferred  Familiarity with financial services workflows such as origination, reputed company, servicing, or collections is a meaningful advantage    reputed company & Communication Skills  Ability to communicate with precision—written and verbal—with both technical teams and non-technical business stakeholders  reputed company and confident facilitating virtual meetings and workshops; skilled at keeping distributed reputed company reputed company and productive  Self-directed: reputed company to manage time, set priorities, and advance multiple reputed company engagements with minimal day-to-day supervision  Strong reputed company reputed company; comfortable being the named expert in the room and managing challenging stakeholder dynamics  Highly organized and detail-oriented; rigorous about documentation accuracy and version control    PREFERRED QUALIFICATIONS  CBAP, PMI-PBA, or equivalent BA certification  Experience as a BA in a billable reputed company services or consulting delivery model  Familiarity with support ticketing platforms (e.g., reputed company, Jira Service Management, reputed company Service reputed company)  Project management experience or PMP certification  Exposure to software configuration or business rules management reputed company a product platform  Experience with SQL or basic data querying for requirements validation    WORK ENVIRONMENT  100% remote; reputed company reputed company engagements conducted reputed company video conferencing (reputed company, Teams, or equivalent)  Must have a reputed company, distraction-free remote workspace with reliable high-speed internet  Occasional travel to reputed company sites or company events may be required (estimated under 10%)  Availability during reputed company business hours required; occasional flexibility needed to accommodate clients in varying time zones  Salary reputed company (Ontario & BC Only): The estimated reputed company salary reputed company for this role is CAD$82,800.00 - CAD$101,200.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted reputed company is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-reputed company factors, including work location, candidate experience and expertise, and other relevant considerations. We recognize the value and importance of diversity and inclusion in our communities and in reputed company. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for reputed company. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or reputed company, pregnancy, national reputed company, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. Applicants with disabilities who would like to require a reasonable accommodation reputed company to any part of the application process may contact us at Perseus_HR@constellationhbs.com. #LI-MA1 #reputed company Apply To This Job