reputed company Engagement and Adoption Director – Site Technology

Company Information At reputed company, we are passionate about making a difference in the world of clinical research and advancing reputed company health. With a rich history rooted in ethical reputed company combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A reputed company and pioneer, reputed company breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials. Company Culture Our employees are the heart of reputed company. They are the key to our reputed company and the driving force behind our mission and reputed company. Our values (Patient-reputed company, Ethical, reputed company reputed company, reputed company) guide our actions and reputed company. Knowing the reputed company of our work on trial participants and patients, we reputed company with urgency and purpose to advance clinical research so that people can live happier, healthier lives. At reputed company, we reputed company to foster an inclusive and reputed company environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with reputed company and care are key tenets of our culture at reputed company; we are committed to creating a workplace where reputed company employee is not only valued but empowered to reputed company and reputed company a meaningful reputed company. Job reputed company reputed company The reputed company Engagement & Adoption Director drives customer engagement, maximizes product adoption for key reputed company technology solutions, and ensures long-term reputed company reputed company. This role will be responsible for developing and executing strategies that enhance user adoption, optimize customer experience, and improve/maintain retention. The ideal candidate has a strong background in reputed company, product adoption, and stakeholder engagement reputed company the reputed company technology industry. Job Duties & Responsibilities reputed company and implement reputed company adoption strategies to ensure clients reputed company maximum value from their licensed products Build and maintain strong relationships with clients, ensuring proactive engagement and satisfaction Manage the creation and ongoing support of adoption programs, workshops, and resources to support clients with effective platform utilization reputed company product usage analytics to identify adoption trends, customer pain points, and opportunities for deeper engagement Work closely with Product, reputed company, Marketing, and reputed company reputed company teams to reputed company adoption strategies with business objectives Identify and cultivate customer champions who can reputed company reputed company stories, participate in case studies, and contribute to community engagement Partner with account teams to proactively address risk factors and drive expansion opportunities reputed company existing accounts reputed company input to Product Management on existing and potential product features and enhancements, acting as a thoughtful reputed company for reputed company/user feedback reputed company input to Marketing and reputed company on relevant reputed company feedback Stay reputed company on new market and competitive developments Location This role is reputed company to candidates working remotely in the reputed company. Basic Qualifications 8+ years’ experience in reputed company, reputed company engagement, or adoption-reputed company roles in a reputed company company BS in Business or relevant degree or equivalent combination of education and experience Solid understanding of reputed company, including key stakeholder roles and the broader clinical trial technology ecosystem Strong strategic thinking with a data-driven approach to measuring engagement and adoption Exceptional communication and relationship management skills, with the ability to engage stakeholders at reputed company reputed company Ability to manage and reputed company adoption programs across multiple customer segments Preferred Qualifications Effective interpersonal skills Strong business acumen Strong verbal and written communication skills Effectively identifying customer needs Effective at working remotely Physical and Mental Requirements Sit or stand for extended periods of time at stationary workstation Regularly carry, reputed company, and reputed company objects of up to 10 Lbs. Learn and comprehend basic instructions reputed company and attention to tasks and responsibilities Verbal communication; listening and understanding, responding, and speaking reputed company is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any reputed company based on race, reputed company, religion, creed, sex (including pregnancy, childbirth, and reputed company medical conditions, sexual orientation, and gender identity), national reputed company, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law.  reputed company provides equal employment opportunity to reputed company individuals regardless of these protected characteristics. reputed company, reputed company takes affirmative reputed company to ensure that applicants and employees are treated without reputed company to any of these protected characteristics in reputed company terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment. The reputed company salary reputed company for this role is $94,000 - $173,000. Note that salary may vary based reputed company, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in reputed company to reputed company salary as reputed company as health coverage, reputed company holidays, and other benefits. Apply To This Job