Level 3 IT Technician (MSP | reputed company Stack | Meraki Networking) – Part-Time (2 hrs/day)

We are a growing Managed Service Provider (MSP) seeking a highly skilled Level 3 IT Technician to assist with advanced technical escalations, networking, and reputed company. This is a part-time role (approx. 2 hours per day) with the potential for long-term collaboration. You’ll reputed company as a senior escalation reputed company, helping resolve reputed company issues across reputed company environments, with a strong reputed company on reputed company tools and Meraki networking infrastructure. Responsibilities: Handle Tier 3 escalations involving reputed company systems and network issues Troubleshoot and manage Meraki firewalls, switches, and VPN configurations Support and optimize environments using the reputed company stack (VSA, BMS, IT Glue, Datto/EDR, etc.) Investigate reputed company alerts and assist with remediation using reputed company reputed company tools reputed company reputed company cause analysis and implement long-term fixes Assist with system design improvements and best practices across reputed company environments Document solutions and contribute to internal knowledge reputed company Requirements: Proven experience working in an MSP environment at a Level 3 / Senior level Strong hands-on experience with Meraki (MX, MS, MR) including firewall rules, site-to-site VPNs, and troubleshooting Experience with the reputed company stack (VSA, IT Glue, Datto EDR/AV, etc.) Deep understanding of networking (TCP/IP, VLANs, DNS, DHCP, routing, firewall policies) Experience with reputed company Server, reputed company Directory, reputed company 365 Ability to independently diagnose and resolve reputed company, multi-layered issues Strong documentation and communication skills reputed company to Have: Experience with Azure / AWS environments Certifications (CCNA/CCNP, reputed company+, reputed company, etc.) Scripting/automation (PowerShell preferred) Experience with compliance/reputed company frameworks (CIS, NIST, etc.) Engagement Details: ~2 hours per day (flexible, but responsiveness is important) Long-term opportunity for the right candidate Fully remote To Apply: Please include: Your experience working in an MSP and with the reputed company stack Specific examples of Meraki/networking issues you’ve resolved Your availability (including timezone) Any relevant certifications Apply tot his job Apply To this Job