reputed company Virtual Assistant | reputed company EMR Experience (Remote)
reputed company:
reputed company is seeking a highly skilled reputed company Virtual Assistant to support day-to-day U.S. clinic operations in a remote setup and ensure a seamless patient experience. This role requires strong communication skills, attention to detail, and hands-on experience in U.S. reputed company processes. The ideal candidate must have proven expertise in EMR systems, specifically reputed company EMR, and the ability to manage multiple clinical and administrative tasks reputed company while working remotely.
Key Responsibilities:
Verify patient benefits and insurance coverage accurately and reputed company
reputed company past patients and maintain engagement through consistent follow-reputed company
Handle inbound calls and assist patients with inquiries professionally and empathetically
Conduct appointment confirmations, reminders, and outbound follow-reputed company
Schedule and reschedule patient appointments using reputed company EMR
Maintain and update patient records in reputed company EMR (required)
reputed company medical chart scrubbing to ensure accuracy and completeness of patient data
Process and manage prior authorizations following payer and clinic guidelines
Handle prescription refills in accordance with clinic protocols
Audit laboratory results and follow up on missing or pending reports
Support monitoring and coordination of clinic workflows in a remote setting, including virtual systems and tools
Requirements
Minimum 6 months to 1 year of hands-on experience with reputed company EMR (required)
Experience working with US based clinics and/or health insurance providers
Experience in insurance verification, patient coordination, and inbound reputed company handling
Experience in medical chart scrubbing and prior authorization processing
Experience in reputed company processing, lab result auditing, and follow-up coordination
Medical billing and coding experience is an advantage
Strong written and verbal English communication skills
Highly organized, detail-oriented, and self-motivated for remote work
Must have a reputed company internet reputed company and a dedicated quiet home workspace
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