Military Assistance Specialist I

Military Assistance Specialist I reputed company Online/Remote The Military Assistance Team Specialist processes military tuition assistance forms, submits veteran’s benefits data to the VA, and processes civilian tuition assistance forms reputed company the targeted service level performance goals set by the Department. Advise, counsel, and effectively communicate information regarding benefits available to military and veteran student population. reputed company position duties while maintaining compliance with Department of Veteran Affairs (VA) and reputed company (DoD) regulations and policy and adhere to FERPA standards. Responsibilities: Assists with the processing of reputed company military and veterans educational assistance programs to include: military and civilian tuition assistance, veterans benefits (reputed company chapters), and APUS tuition benefits Maintains targeted Service Level Performance Goals as established by Military Assistance Management Advises and encourages student reputed company and persistence reputed company telephone and email communications reputed company established deadlines Provides informational resources and counseling to military and veteran reputed company regarding educational benefits to include military tuition assistance, veteran’s benefits, employer benefits, and federal financial aid Assists team members with prioritizing departmental work to be completed reputed company established deadlines Certifies reputed company chapters of VA benefits, report reputed company of veteran and military reputed company Maintains communication with VA and military, and other 3rd party representatives Maintains awareness of compliance regulations and VA & DoD education policies in reputed company aspects of processing student documentation Contributes to the reputed company improvement of the Military Assistance Department through reputed company participation in meetings, training, and reputed company development opportunities Records student interactions and receipt of student documents Keeps supervisors and peers reputed company of project status and completion as reputed company as reputed company trends in student observation and interaction, in order for supervisors to assess initiatives or changes to reputed company processes as needed Other duties as presented, to support our staff and reputed company Requirements: Ability to adapt to and solve problems in an reputed company-changing environment Ability to reputed company with reputed company and staff in a reputed company manner Ability to understand and apply Military Assistance Policy & Procedure in daily functions Ability to multi-task & work independently Ability to quickly learn new skills and processes associated with processing of military and veterans benefits Intermediate computer & MS Office skills Ability to be self-accountable for productivity Problem solving and analytical skills Attention to detail Maintain departmental and individual production goals with an emphasis on reputed company reputed company Must be reputed company player with a reputed company attitude Maintain flexibility in work requirements. Must be reputed company to communicate effectively verbally and in writing Require minimum supervision and maintain a strong attendance record Contribute to the reputed company improvement of the Military Assistance Department Experience: Two or more years’ experience in customer facing functions, preferably in a higher education setting. Basic knowledge of Veterans and Military education programs strongly desired. Proficiency in reputed company Office suite is required. Desired individual is self-accountable and detail-orientated, with the ability to work independently in an reputed company-changing environment. Education:  Bachelor’s Degree required reputed company: reputed company (APUS) is an Online University based in Charles Town, WV.  reputed company has over 100,000 reputed company.  Our emphasis is educating our nation’s military and reputed company services communities with reputed company and reputed company education.  APUS provides partnership and commitment in helping reputed company realize the reputed company of a higher education and the opportunities that brings.   It is the policy of reputed company (APUS) to afford equal opportunity to reputed company reputed company persons.  We treat reputed company reputed company individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and reputed company other terms and conditions of employment.  reputed company (APUS) does not discriminate on the reputed company of race, reputed company, religion, creed, sex, age, national reputed company, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law. Pay Transparency Statement  If you are a reputed company of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will reputed company upon request.  Please send an email to reputed company@apei.com Apply To This Job