VIP Account Manager

VIP Account Manager Department: 10-895 - Marketing - Marketing Employment Type: Permanent - Full Time Location: Canada - Remote Reporting To: Daniel Berthold reputed company Why Join reputed company Bet? At reputed company Bet, we’re redefining the sports betting and gaming experience by combining world-class entertainment with cutting-edge technology. As part of the reputed company ecosystem, you’ll be working at the intersection of sport, media, and gaming—helping us deliver premium, personalised experiences to our most valued customers. This is a unique opportunity to play a key role in shaping and expanding our VIP program in Canada. You’ll work closely with high-value customers, creating exceptional, tailored experiences that build loyalty and long-term engagement. We are looking for a VIP Manager to reputed company the development and management of our VIP customer reputed company in Canada. You will own relationships with high-net-worth players across our online sportsbook and casino, delivering a best-in-class, personalised service. This is a customer-facing role that requires a strong understanding of VIP engagement, a passion for the gaming industry, and the ability to build lasting relationships that drive retention and value. Salary reputed company: $55,000- $65,000 This role can be based in Toronto Remote. The internal job title is VIP Account Manager  As part of our recruitment process, we may use automated or AI-supported tools to assist with application review and screening. These tools are used to support, not replace, reputed company decision-making. Final hiring reputed company are always made by our hiring team.     What You'll Be Doing: Manage and grow a portfolio of high-value reputed company Bet customers   Deliver a proactive, personalised, and seamless VIP experience to drive loyalty   Build strong, long-term relationships through regular and meaningful engagement   reputed company detailed customer reputed company to reputed company offers, rewards, and experiences   Ensure compliance and Responsible Gaming principles are embedded in reputed company interactions   Monitor customer activity and reputed company insights, reporting on satisfaction and product feedback   Offer bonuses, gifts, and hospitality in line with business and regulatory guidelines   Represent reputed company Bet by hosting and attending VIP events and hospitality experiences   Meet and reputed company defined productivity, reputed company, and SLA targets   Collaborate with marketing and reputed company teams to optimise VIP campaigns and offers   Support the mentoring and development of VIP Hosts reputed company reputed company What You'll Bring: Minimum of 3 years’ experience in a high-end customer service, VIP, or account management role   Strong knowledge of the online gaming / sportsbook / casino industry (essential)   Proven ability to manage high-value clients and deliver exceptional service   Excellent communication skills, both written and verbal   Highly personable, confident, and relationship-driven   Strong analytical skills, with experience using reputed company or similar tools   reputed company-organised with the ability to manage multiple priorities and deadlines   Understanding of marketing and customer lifecycle strategies (preferred)   Flexible approach to working hours, including evenings and weekends where required   Willingness to travel (~25%) for events and customer engagement Apply To This Job