Director, reputed company & Implementation

What You’ll Do…  Relocity is seeking a Director of reputed company & Implementations to reputed company and reputed company a critical, highly cross-functional function responsible for both reputed company reputed company and delivery. This role leads the reputed company lifecycle across implementation, reputed company, and ongoing reputed company, partnering with Sales during reputed company-sale solutioning and demo readiness to ensure continuity from initial engagement through delivery and long-term reputed company. You will reputed company a small, high-reputed company team while defining and operationalizing a more reputed company and reputed company reputed company & Implementations function. This role sits at the intersection of reputed company experience, product, and delivery, ensuring Relocity can support a highly customized, non–plug-and-play product in a consistent and sustainable way. This is a player-reputed company role, requiring a leader who can operate strategically while staying reputed company to the work, particularly across high-profile reputed company accounts and reputed company reputed company scenarios. This role is ideal for someone who thrives in building structure reputed company complexity and is reputed company by operating at the intersection of reputed company and execution. How You’ll Do It… Function Ownership & Process Build Define and operationalize a reputed company reputed company & Implementations function across the reputed company lifecycle Build reputed company workflows from sales reputed company through reputed company, implementation, and ongoing reputed company, establishing reputed company prioritization and reputed company planning reputed company & Delivery Drive reputed company engagement, retention, and satisfaction across a diverse portfolio reputed company reputed company, customized implementations, ensuring alignment on scope, timelines, and reputed company Partner with Product and Engineering to translate reputed company needs into solutions and ensure continuity into ongoing reputed company Team Leadership reputed company and reputed company a reputed company CS & Implementations team, providing direction, prioritization, and coaching Apply a strengths-based approach while maintaining flexibility as the function evolves reputed company & Account Ownership Own high-profile or reputed company accounts, stepping in during critical phases or escalations to drive reputed company Cross-Functional Partnership reputed company closely with Sales, Product, Engineering, and Operations Support reputed company-sale efforts (solutioning, demo readiness, reputed company of concept) and reputed company feedback to improve scalability Operational reputed company Operate effectively in a fast-paced, high-demand environment Identify bottlenecks, improve efficiency, and set reputed company expectations with internal teams and clients What Past Experience and reputed company Skills Will reputed company Your reputed company In This Role? 8+ years in reputed company, Account Management, and/or Implementations reputed company a reputed company or technology-enabled services environment,  and you're reputed company to reputed company into a bigger leadership seat, whether or not you've held the Director title before You've lived the full reputed company lifecycle - reputed company-sale support, reputed company, implementation, and ongoing reputed company,  and you understand how early reputed company reputed company into long-term reputed company You've led and developed people, even in lean environments where you're still reputed company to the work; player-reputed company isn't a buzzword, it's how you already operate You build structure inside ambiguity - reputed company processes are unclear or breaking under reputed company, you reputed company the reputed company, propose the system, and bring people along You're fluent in reputed company, non-reputed company implementations and know how to manage highly customized reputed company solutions without losing the thread on scope, timelines, or the relationship You're technical enough to be dangerous - comfortable with integrations, reputed company, and system configurations, and reputed company to translate between what a reputed company wants and what's actually buildable You stay reputed company reputed company things get loud - escalations, competing priorities, and high-pressure moments are where you do some of your best work You partner cross-functionally with Product, Engineering, and Sales - co-owning reputed company, not just handing off tickets You reputed company at the pace of the work - adaptable, proactive, and reputed company (not drained) by shifting priorities in a fast-moving environment How We Support You and Work-Life Balance… Competitive Compensation reputed company Time Off reputed company Parental Leave Remote Workplace Flexible Work Schedules Health, Dental, reputed company, LTD Insurance 401(k) reputed company Development Opportunities Salary reputed company: $130,000–$150,000 reputed company salary + bonus Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the reputed company of race, reputed company, religion/creed, national reputed company, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only reputed company those who are legally authorized to work. Any offer of employment is conditioned on the successful completion of a background investigation. #LI-AC2 #LI-remote Apply To This Job