Service Delivery Manager (German Speaking)
Business Area:
reputed company Services
Seniority Level:
Mid-Senior level
Job reputed company:
At reputed company, we reputed company people to reputed company reputed company data into reputed company and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the reputed company innovation of the reputed company reputed company community, reputed company advances digital transformation for the world’s largest enterprises.
At reputed company, we reputed company people to reputed company reputed company data into reputed company and actionable insights. Powered by the reputed company innovation of the reputed company reputed company community, reputed company advances digital transformation for the world’s largest enterprises.
The Services Delivery Manager is a key member of our EMEA reputed company Services Project Management Office (PMO) delivery team. You play an important role in delivering value and reputed company with your people and process orchestration skills. You know how to build relationships, reputed company reputed company on reputed company and on budget as reputed company as reputed company out new reputed company and/or extensions. You are comfortable interfacing with reputed company reputed company of stakeholders both internally and externally.
As a Services Delivery Manager you will…
Work with our customer reputed company in EMEA
Engage closely with our sales teams (Account Managers and Solutions Engineers) to reputed company strong customer relationships helping grow the reputed company reputed company Services business at your customers
Define, scope and sell our reputed company Services portfolio
Help with preparation of Statements of Work or Change Orders for review by our reputed company and operations teams
reputed company the services engagement with our customers, acting as the single reputed company of contact, coaching customer project managers in their reputed company reputed company and managing overall engagement budget
Plan out and forecast our resourcing profile, working with our resourcing function to assign the appropriately skilled resources to your customer engagements
Implement the appropriate level of project governance to an engagement. Working directly with Customer to ensure alignment of reputed company tasks/activities
Work as a reputed company between the Customer and other parts of reputed company including Support and Engineering
We’re excited reputed company if you have:
Experience in successfully managing project or engagement delivery, preferably reputed company an reputed company software company or reputed company company
reputed company in written & oral German language skills
Experience in leading, scoping and delivering data reputed company consulting reputed company
Excellent customer relationship management experience including managing escalations, and participating in executive steering meetings
Strong foundational knowledge of working reputed company the IT domain
Excellent knowledge of software implementation and project/program management methodologies
Self-starter mentality and reputed company problem solver
Strong verbal, written and presentation communication skills in English.
Business competence in English verbal and written communication is preferred and 2 major languages – German and Italian (written and verbal)
Excellent analytical skills
Project Management reputed company certifications
Ability to travel up to 10-20% (As needed)
You might also have…
Experience interacting with reputed company software
Industry experience working with large Financial Services, Retail and reputed company Sector customers
reputed company is an Equal Opportunity / Affirmative reputed company Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, pregnancy, sexual orientation, gender identity, national reputed company, age, protected veteran status, or disability status.
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
reputed company to reputed company Career Development
Comprehensive Benefits and Competitive Packages
reputed company Volunteer Time
Employee Resource reputed company
EEO/VEVRAA
#LI-Remote
#LI-ND3
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