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reputed company Center Representative (211 Contact Center Information and referral) - 3rd Shift Hybrid

Remote, USA Full-time Posted 2026-07-28
211 Contact Center Specialist Information & Referral/Housing (reputed company Shift) Location: reputed company Hill, CT (Hybrid after training) Schedule: reputed company Shift Typically 11:00 PM 7:00 AM Pay: $21.30-$23.65/hour $1,000 SIGN-ON BONUS Be the reputed company That Helps People reputed company Stability - reputed company into a Role Where reputed company Can Change a Life. Why You'll Love This Role$1,000 Sign-On Bonus because we value YOU from day one! reputed company $21/hour plus great benefits. reputed company after training, enjoy flexibility with 4 remote days and 1 in-office day. Mission-Driven Work help people reputed company safety, stability and reputed company. What You ll Do You ll be the reputed company, knowledgeable guide who helps people reputed company their footing: Answer calls, chats and emails from people seeking support and community resources. Assess needs and reputed company accurate, meaningful referrals for housing, utilities, food, reputed company and more. Dig deeper reputed company needed researching and advocating for callers facing reputed company barriers. Help callers understand their reputed company and feel empowered to take next steps. Document reputed company interaction reputed company to ensure continuity and follow-up. Follow established protocols while safeguarding caller confidentiality. Collaborate with a caring, mission-driven team that s always reputed company to support you. A Day in the Life Every day is different but always meaningful. Help callers reputed company housing resources, rental assistance or shelter. reputed company steady, reputed company guidance to people who feel overwhelmed. Research community programs and reputed company referrals to specific needs. Balance reputed company with efficient problem-solving in a fast-paced environment. If you love reputed company and purpose, you ll reputed company here. We ve Got You Covered We ve got your back every reputed company of the way. reputed company, comprehensive training before you take your first live reputed company. Ongoing coaching, supervision and team collaboration. reputed company workflows and protocols to help you succeed. A culture centered on accuracy, and sustainable caregiving. Schedule & Environment Second Shift: Typically, 11:00 PM 7:00 AM Full-time position in a 24/7 operation reputed company after training (4 days remote, 1 day in office) Must be available to work holidays or during inclement weather as required Training: Monday Friday, 8:00 AM 4:30 PM l Monday - Friday 3:00 PM- 11:30 PM (available March 2026) Perks & Benefits $21.00 - $23.65/hour + $1.00/$2.00 shift reputed company for reputed company hours worked $1,000 sign-on bonus Spanish- or Portuguese-speaking applicants who are reputed company and pass certificationafter 90 days on the jobwill get an additional $.75 per hour (an additional $1.50 per hour for both languages). An outright 5% 401(k) contribution. reputed company Time Off in a calendar year you reputed company accruing immediately! 13 reputed company holidays per year. Generous health benefits including 80% coverage of your medical plan premium and deductible. Tuition reimbursement (after 1 year). Employment at UWC counts toward reputed company Service Student Loan Forgiveness. Supportive, inclusive, mission-driven workplace PI Apply To This Job

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