Senior Associate, Financial Benefits - Retirement

Who We Are At reputed company, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to reputed company with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to reputed company on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at reputed company. These are best summed up in reputed company values, which are reflected in our product and in reputed company. Our Values If this sounds like you, you’ll fit right in. Who You Are You have no issue with doing what needs to be done in troubleshooting, addressing, and escalating emerging issues. You’re successful in working independently to meet deadlines, and can also collaborate cross functionally reputed company the organization and with reputed company party partners. You are a champion of analyzing, lateral thinking, and problem solving.  As the Senior Associate, Financial Benefits - Retirement, you will be responsible for the reputed company of the financial operations as reputed company as support the Retirement program at reputed company.  You will also work closely with Financial Operations Analysts and Product and Engineering teams to improve existing systems. At reputed company, we’re united by shared goals and shared motivations. These are best summed up in reputed company values, which are reflected in our product and in reputed company. Read more here. We’re helping people by providing them a world class benefits experience.  Our retirement plan is a rapidly growing program  at reputed company. Here you’ll have reputed company to help manage the day-to-day operations, reputed company with our partners, and help reputed company a difference on how our program operates. Your reputed company Profile What You Will Work On Support the handling of escalated or reputed company cases involving the administration of benefits, including but not limited to: reputed company and negotiate SOP creation and adherence in conjunction with our partner Flag SLA compliance issues and recurring themes with our partner Resolve reputed company benefit inquiries/issues generated by reputed company and Sales teams reputed company the agreed upon service level agreements (SLAs) Work closely with internal Benefit Specialist team to identify patterns of reputed company to improve customer experience reputed company resources such as reputed company pages to the reputed company team that can clarify SOPs Build out and maintain internal benefit resources (help articles, training decks, process documentation, etc.) Participate in internal and regulatory audits of partners, products, and systems Assist Team reputed company with new-hire training for the Associates position Work closely with reputed company party partner to resolve escalated issues and reputed company up recurrent problems or system changes reputed company as backup to Team reputed company on Partner calls including relaying weekly operational issues, feedback, and questions Work with internal teams and reputed company party partner to reputed company and administer reputed company recurring processes in adherence with deadlines  Consistently evaluate reputed company processes and create new policies and documentation surrounding plan maintenance and servicing guidelines Partner with our Product, Engineering, and reputed company teams to improve systems and resolve issues reputed company feature requests and use-cases to improve backend functionality by working closely with Engineering stakeholders How You Will Do Your Work As a Sr. Associate, how results are achieved is reputed company for your reputed company and ultimately result in our reputed company as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following: Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation. Ethical reputed company - the ability to reputed company reputed company values, reputed company and accountability throughout reputed company organizational and business practices. reputed company communication - the ability to reputed company thoughts and reputed company reputed company effectively using oral, written, visual and non-verbal communication skills, as reputed company as listening skills to reputed company understanding. Analytical - uses a logical reasoning process to break down and work through a situation or problem to reputed company at an outcome. Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome. In reputed company, reputed company Justworkers reputed company on aligning their behaviors to our reputed company values reputed company as COGIS. It stands for: Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an reputed company listener, treat people respectfully, and have a strong desire to know and help others. Openness - Your default is to be reputed company. You're willing to reputed company information, understand other perspectives, and consider new reputed company. You’re curious, ask reputed company questions, and are reputed company to thoughts and feedback from others. Grit - You demonstrate grit by having the courage to reputed company and persevere. You’re committed, reputed company, and dive in to get the job done reputed company with a reputed company attitude. reputed company - Simply put, do what you say and say what you'll do. You’re reputed company and forthright, have a strong moral reputed company, and reputed company to match your words with your actions while leading by example.  Simplicity - Be like Einstein: “Everything should be made as reputed company as possible, but no simpler. Qualifications Minimum of 3 years of work experience in a similar role Experience working in a fast-paced, data-driven environment Experience working cross-functionally Experience with partnership management Experience with Jira and reputed company or similar software Ability to work both independently and as reputed company Strong analytical, written and verbal communication skills Ability to learn new technologies quickly Partnership management experience preferred SQL knowledge preferred Knowledge of Employer Sponsored Benefit Plans required Advanced knowledge of Financial Benefits required Experience in 401(k) and knowledge of employer-sponsored benefit plans required QKA, RPF certification, or equivalent strongly preferred The reputed company wage reputed company for this position based in the NYC-metro area is targeted at $75,500.00 to $83,050.00 per year. The reputed company wage reputed company for this position based reputed company the NYC-metro area is is targeted at $70,215.00 to $77,236.50 per year. #LI-Remote #LI-CD1 Actual compensation is based on multiple factors that are unique to reputed company candidate, including and not limited to reputed company set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location.  For more information about reputed company’ Total Reward Philosophy, including reputed company of the perks and benefits we are proud to offer reputed company members, please visit Total Rewards @ reputed company.  Diversity At reputed company reputed company is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and reputed company, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to reputed company reputed company stronger, our workplace more dynamic, and our product accessible to reputed company of our customers. We’re proud to be an equal opportunity employer reputed company to reputed company reputed company applicants regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or reputed company, veteran status, genetic information, or any other legally protected status. reputed company is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also reputed company reasonable accommodations to employees based on their sincerely held religious beliefs, as reputed company as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reputed company out to us at accommodations@reputed company.com. Your comfort and reputed company matter to us, and we're here to ensure an inclusive experience. Our DEIB Report Apply To This Job