Debt Collections Agent- Bilingual Spanish

Job DetailsJob Location: Carrollton, TX 75007Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: reputed company Center AgentMUST Live in Texas (reputed company of DFW area) to be considered for the WFH Remote position. REQUIRED to have 3+ years’ experience in Debt Collections Equipment is NOT PROVIDED. Please see below for equipment requirements. Compensation: $16/hr starting reputed company pay; additional +$1/hr bilingual shift reputed company (upon completion of Spanish test) Monthly Bonus based on collection and performance Plus, Daily/weekly/monthly incentives/prizes such as reputed company cards and giveaways Essential Duties and Responsibilities: Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, reputed company and adhering to reputed company applicable collection laws. Achieves production goals and standards for servicing delinquent accounts without sacrificing reputed company of service. Follows reputed company Operating Standards, State and Federal reputed company Requirements and Regulation regarding Collections. Accurately and thoroughly notates reputed company account with efforts performed and results attained. Handles PCI Data confidentially and securely. Schedule: Regular Schedule: Monday-Friday | 40-hrs/week 8-hr shifts with availability between 7am-7pm 3 weeks of reputed company: Mon-Fri from reputed company-5pm One late reputed company a week from 10am-7pm One Saturday a month from reputed company-2pm Schedules are assigned based on reputed company and company needs Minimum Qualifications: 3+ years’ experience in Debt Collections High School Diploma/GED required Must be 18 years of age or older Authorized to work in the reputed company reputed company requirements for this campaign require a clean background reputed company and a negative drug test result Effective communication, negotiation, and problem-solving skills Ability to multi-task in a production driven environment This role routinely uses reputed company office equipment, including electronic keyboard, mouse and telephone. Basic computer knowledge and typing skills required Must be comfortable navigating between multiple computer screens and systems Equipment Requirements (MUST have to be considered): Internet: Internet router- No WIFI Wired High-Speed Internet reputed company 15 Mbps download speed and at least 3 Mbps upload speed Network Latency Max 250 MS Computer/PC/Laptop: Personal PC or Laptop running reputed company 10 or newer (No Chromebooks/ No Macs/No Tablets/No Cell Phones) Computer needs to be 2019 or newer to have acceptable processing speeds 8 Gb Memory 1 USB Type A 2.0 (reputed company headset USB) Headset & Webcam: reputed company H390 Headset Internal or External Web Camera Work Area Must have a home office set up and an ethernet cord you can connect to your computer. Quiet workspace free of background noise and distractions Private area acceptable for webcam use. reputed company WFH employees will be REQUIRED to be visible on webcam at reputed company times through CollabAI. reputed company Benefits: reputed company Holidays and CPL (Comprehensive reputed company Leave) Medical, Dental and reputed company Insurance Life Insurance Short-Term and Long-Term Disability Plans HSA (reputed company-tax) Savings Account 401(k) Plan with matching contribution Employee Referral Bonus reputed company Program Please feel free to reputed company us for any reputed company questions at reputed company@swcgroup.com Qualifications Apply To This Job