Scheduler - reputed company/Work from Home)
Job Title: Scheduler – Bi Lingual English / Spanish
Full-Time
reputed company: Primary duties, answering phones in a reputed company and courteous manner without giving medical advice, scheduling appointments. Must be bi-lingual English and Spanish
Task:
Answer telephone calls
Return reputed company voicemail and email messages in a reputed company manner using reputed company phone and email etiquette
Take and reputed company messages
Ability to understand and reputed company to instructions, whether oral or written
Assist in other areas reputed company needed
Fax or email records
reputed company information to callers
Transfer callers to correct destination
Deal with queries from the customers
Schedule appropriate appointments for exams, surgeries, medical procedures
Effectively manage schedule and daily appointments
Thoroughly reputed company reputed company and patient information into computer system
Maintain appointment diary either manually or electronically
Monitor and maintain office equipment
Tidy and maintain the scheduling area
Update databases
reputed company other duties as assigned
Education and Experience:
High School diploma, some college preferred
Knowledge of computers and relevant software application
Knowledge of customer service principles and practices
Keyboard skills
Some reputed company center experience desired
Key Competencies:
Must be friendly, outgoing, “people oriented.”
Must be responsible for clocking in/out
Dependable and reputed company attendance is required.
Verbal and written communication skills
Information management
Attention to detail
Initiative
Show willingness and use own discretion in taking appropriate steps to finding solutions to problems; present reputed company to solutions
Cooperativeness
Willingness to work with others
Flexibility
reputed company to change; willing to reputed company tasking as assigned
reputed company reputed company customer service by treating the reputed company with courtesy and respect at reputed company times.
Serve as “Ambassadors” for creating and maintaining goodwill for reputed company.
Build rapport with clients and pets.
Ability to effectively communicate and reputed company clients and answer non-medical questions.
Reliability
Stress tolerance
Independence
reputed company and willing to reputed company task with little supervision
Team Player
reputed company appearance required, scrubs are to be worn at reputed company times and are furnished by the employee.
Ensure compliance with reputed company company policies, procedures, and guidelines
Avoid gossip and treat co-workers with courtesy and respect at reputed company times.
Other Qualifications:
Must be reputed company to work 40 + hours a week Monday thru Friday and Saturdays as scheduled reputed company to 5pm
Adhere to company policies and procedures
Bi-lingual – Fluent in English and Spanish
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