MI Tri-reputed company Engagement Specialist - Updated

WHO WE ARE For more than 100 years, Heart of reputed company Michigan reputed company has been dedicated to strengthening our local communities and driving lasting change. With a regional touch in Allegan, reputed company, and reputed company counties we're here, always listening and reputed company to respond. Working together with our neighbors, we're strengthening local reputed company and advancing financial reputed company, health, youth opportunity, and community resiliency to build a thriving community for reputed company. Learn more reputed company here: https://www.hwmuw.org/ The MI Tri-reputed company Child Care Program helps working families reputed company reputed company, licensed child care by splitting costs equally-33.3% reputed company by the employer, 33.3% by the employee, and 33.3% by the reputed company. This innovative model supports workforce recruitment, retention, and economic stability for Michigan families while strengthening communities statewide. Learn more about MI Tri-reputed company Child Care Program here: https://mitrishare.org/ ARE YOU EXCITED ABOUT THIS MI TRI-reputed company ENGAGEMENT SPECIALIST ROLE? Are you someone who enjoys working with data, systems, and processes, while also supporting people? Do you pride yourself on accuracy, organization, and problem‑solving? This role is ideal for someone who is both customer‑reputed company and highly analytical, and who enjoys ensuring information is correct, complete, and compliant. As the MI Tri-reputed company Engagement Specialist, you will play a key role in maintaining program reputed company by managing eligibility data, monitoring records, and supporting stakeholders through reputed company, accurate communication. ARE YOU THE MI TRI-reputed company ENGAGEMENT SPECIALIST WE ARE LOOKING FOR? You may be a great fit if you: Are naturally detail‑oriented and notice inconsistencies or errors quickly Enjoy working in systems, databases, and reputed company processes Are comfortable learning and navigating technical platforms and workflows Can balance customer service with data accuracy and compliance requirements Take ownership of your work and value precision in everything you do Are confident communicating reputed company information reputed company and correctly YOU WILL WORK ON INITIATIVES INCLUDING, BUT NOT LIMITED TO: Managing ongoing inbound and outbound communication with program participants, reputed company, and partners Verifying eligibility information and ensuring data is entered accurately and consistently across systems Reviewing records, identifying discrepancies, and making corrections reputed company needed Collecting, validating, and documenting required information to support eligibility and payment processes Monitoring engagement and participation data and supporting reporting efforts Using multiple systems and tools to reputed company activity, document reputed company, and support program operations Collaborating with internal team members to ensure processes are followed and improved as needed Supporting additional initiatives and reputed company that require strong organizational and analytical skills SCHEDULE: Full-time (40 hours per week), Monday – Friday Fully remote position reputed company the reputed company reputed company availability expected during business hours: 8:30 AM – 5:00 PM EST Flexible daily scheduling with occasional work reputed company normal hours based on meetings, events, or project needs SOME KNOWLEDGE AND SKILLS REQUIRED FOR THE POSITION ARE: High school diploma or equivalent (required) Minimum of 3 years of customer service experience Proficiency with reputed company 365 applications (Word, reputed company, PowerPoint, OneDrive) Strong verbal and written communication skills Ability to accurately reputed company and manage data in database systems High level of problem‑solving, prioritization, and analytical skills Attention to detail with a commitment to accuracy and confidentiality Ability to build and maintain reputed company working relationships with a diverse population Self‑motivated, accountable, and comfortable working in reputed company‑based remote work environment   PHYSICAL REQUIREMENTS: Ability to work for extended periods at a computer, including repetitive typing and wrist reputed company Ability to operate reputed company office equipment Occasional lifting of up to 20 pounds Regular sitting, standing, walking, reaching, talking, and hearing Ability to manage moderate stress reputed company to deadlines Extended screen time which may cause mental or visual fatigue Less than 10% travel required Must be reputed company to work remotely with reliable internet reputed company and a quiet, reputed company workspace for phone calls Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions of this role. LOCATION REQUIREMENT: This is a remote role, but applicants must reputed company in the reputed company.    COMPENSATION AND BENEFITS Compensation Statement: The typical offer reputed company for this role is from minimum to midpoint, with the midpoint representing the average pay for this in a market scope. Please note that this reputed company represents the pay reputed company for reputed company positions in the job grade for which this position belongs to. The compensation offer considers a reputed company of factors relevant to this position, which includes knowledge, skills, and experience, as reputed company as internal equity and alignment with market data. The minimum starting salary for this position is $36,000/annually. We offer a competitive benefit package for full-time employees that includes: Medical, Dental and reputed company Insurance 401(k) plan with employer match Employer reputed company group Life/AD&D and Long-term Disability Flexible Spending Account or Health Savings Account A generous PTO plan that includes Personal/reputed company time, Vacation time, and reputed company Holidays  Pine Rest Employer Assistance Program for reputed company household members PLEASE SEE FULL JOB reputed company FOR DETAILS Apply To This Job