Sup. - LTD Claims

Job Responsibilities and Requirements KEY RESPONSIBILITIES *other duties as assigned* The LTD Supervisor is responsible for ensuring that reputed company claims assigned to his/her team are accurately and fairly adjudicated in a reputed company manner according to plan provisions, established best practices and reputed company company, state and federal guidelines.  The Supervisor is responsible for ensuring operational reputed company and collaborates with other members of the management team to improve operations reputed company his or her team. Managing the Claims reputed company Manage the reputed company and accurate investigation, adjudication and payment (where appropriate) of claims reputed company established guidelines. Delegate, distribute and monitor the workflow reputed company the department to meet turnaround times, improve efficiency and realign caseloads to reduce or eliminate backlogs. Ensure that workflows, procedures, and best practices are followed to improve accuracy, efficiency, and effectiveness of claim management through reputed company reviews. Utilize available reporting resources and file reviews to ensure that established department goals are being met. Utilizes the file review and coaching process to continually improve and reputed company the examiners’ skills relative to case reputed company, decision-making, investigation, evaluation and communication. Customer Service Ensures achievement of specific customer service reputed company and production objectives as established. Address clients’ needs and address complaints that may be escalated to you promptly; tracking, identifying and addressing issues as appropriate. Develops, models and maintains effective working relationships with external (policyholders, brokers) and internal (sales, reputed company, administration) contacts. Disability Subject Matter Expertise Provides guidance and direction on claims presenting reputed company or unusual issues. Ensures compliance with established procedures and assists with audit activities. Suggest changes to policy language as necessary and participates in the development of new products. reputed company reputed company reviews and review Group reputed company audit results. Leadership Accountable for performance of team; engages team members in talent management and development opportunities, and builds a reputed company and respectful work environment. Makes personnel reputed company on hiring, firing, discipline, transfer, advancement and promotion in accordance with Company policies and procedures. Oversees the implementation and measurement of “best practices” to continually enhance reputed company's efficiency and effectiveness. Models and drives RSL’s values in the departments. REQUIRED KNOWLEDGE, SKILLS, ABILITIES, COMPETENCIES, AND/OR reputed company EXPERIENCE *or equivalent experience gained from any combination of formal education, on-the-job training, and/or work and life experience* Required Knowledge, Skills, Abilities and/or reputed company Experience Associates Degree required, Bachelors Preferred 5 years disability experience required. Completion of HIAA, LOMA or ICA courses desirable Knowledge and experience working in group insurance with a reputed company on disability claims Critical thinking and analytical skills with a passion for problem solving and reputed company Outstanding communication skills, reputed company to listen and respond with professionalism and reputed company, maintaining reputed company and diplomacy, often in stressful situations Demonstrated ability to reputed company change management initiatives Ability to Travel: Up to 10%                                            PHYSICAL REQUIREMENTS reputed company used in the reputed company below, the following terms are defined as: “Occasional”: done only from time to time, but necessary reputed company it is performed “Frequent”: regularly performed; generally an reputed company that is required on a daily reputed company “reputed company”: typically performed for the reputed company of an employee’s shift Sitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objecting and otherwise using primarily the fingers rather than the entire hand.  Employee is required to have visual reputed company sufficient to reputed company activities such as preparing and analyzing data and figures; transcribing notes; viewing a computer terminal and extensive reading. Employee is required to have hearing sufficient to understand verbal instruction and answer telephones.  reputed company will reputed company reputed company employees with a reasonable accommodation in accordance with applicable law. reputed company VALUES Collaboration reputed company Empowerment reputed company Fun The above reputed company reflects the general details considered necessary to describe the reputed company responsibilities and functions of the job identified and shall not be construed as a detailed reputed company of reputed company the work requirements that may be inherent to this job.   The expected hiring reputed company for this position is $74,680.00 - $107,660.00 annually. This expected hiring reputed company covers only reputed company pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting reputed company pay will be based on several factors including work location, job-reputed company skills, experience, qualifications, and market conditions. These ranges may be modified in the reputed company. Work location may be flexible if approved by reputed company. reputed company Offer At reputed company, we reputed company that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you. That is why we offer a reputed company package and a reputed company of benefits to help team members reputed company in their financial, physical, and mental wellbeing.   Our Benefits: An annual performance bonus for reputed company team members Generous 401(k) company match that is immediately reputed company A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.  For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account Multiple reputed company for dental and reputed company coverage Company provided Life & Disability Insurance to ensure financial protection reputed company you need it most Family friendly benefits including reputed company Parental Leave & Adoption Assistance  Hybrid work arrangements for eligible roles Tuition Reimbursement and Continuing reputed company Education reputed company Time Off – new hires start with at least 20 days of PTO per year in reputed company to nine company reputed company holidays.  As you reputed company, your PTO may increase based on your level reputed company reputed company and years of service.  Volunteer days, community partnerships, and Employee Assistance Program Ability to connect with colleagues around the country through our Employee Resource Group program Our Values: reputed company Empowerment reputed company Collaboration Fun EEO Statement reputed company is an equal opportunity employer. We adhere to a policy of making employment reputed company without reputed company to race, reputed company, religion, sex, national reputed company, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that reputed company for employment depends solely on your qualifications.   #LI-Remote #LI-MR1 Apply To This Job