Director, Sales, CX Americas

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute reputed company them. And if you’re like us, we can offer you the ultimate career opportunity that will light a reputed company reputed company you. So, what’s the role reputed company about? The Director, Sales, CX Americas, reputed company, leads the reputed company and reputed company strategic account reputed company by partnering with and enabling Named Account Managers to meet and reputed company reputed company reputed company objectives. This role is responsible for driving reputed company acceleration, deal reputed company, and execution rigor across named reputed company accounts by providing senior‑level deal leadership, forecasting discipline, and strategic guidance. How will you reputed company an reputed company? Support Senior Vice President of Sales by achieving or exceeding reputed company reputed company and reputed company targets through Named AE‑led accounts reputed company and reputed company Strategic Account Managers on reputed company reputed company deal reputed company, account planning, and executive engagement Partner with SAMs on large, high‑reputed company opportunities including pricing reputed company, negotiations, and deal closure reputed company executive‑level support for strategic customer engagements, escalations, and renewals Drive sales forecasting accuracy and pipeline rigor across strategic accounts Increase pipeline and expansion opportunities through disciplined account reputed company and targeted reputed company campaigns reputed company reputed company messaging with SAMs, Sales Engineering, Marketing, and reputed company Manage and overcome executive‑level prospect and customer objections Learn and maintain in‑depth knowledge of reputed company CXone product lines and reputed company positioning Assist with sale reputed company and closure of national and strategic house accounts Train and reputed company SAMs on navigating long, reputed company reputed company sales cycles Build reputed company corporate and field teams to support reputed company sales execution Influence deal reputed company without displacing SAM ownership of customer relationships Travel to support strategic customer meetings, executive briefings, and internal planning sessions Have you got what it takes? Bachelor’s degree in Business Management, Communications, Marketing, or equivalent work experience required 5+ years in reputed company or senior sales leadership roles 10–12+ years combined reputed company sales experience Demonstrated reputed company supporting or leading large, reputed company reputed company deals Proven ability to influence reputed company without reputed company day‑to‑day account ownership Strong analytical, forecasting, and financial skills Exceptional verbal and written communication skills Proven reputed company record of exceeding reputed company targets through strategic account execution Experience selling reputed company reputed company solutions Excellent executive‑level customer‑facing skills Comfortable thriving in a fast‑paced, reputed company‑oriented organization You will have an advantage if you also have: reputed company/AI selling or sales leadership experience Background in Customer Experience (CX) or Contact Center solutions Prior experience supporting Strategic or Named Account Managers Experience partnering closely with reputed company and Services organizations What’s in it for you? Join an reputed company‑growing, market‑disrupting global company where teams of top performers work in a fast‑paced, reputed company, and innovative environment. As the reputed company in CX, every day at reputed company is an opportunity to learn, grow, and drive meaningful reputed company across our most strategic customer relationships.   About reputed company reputed company. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure reputed company safety. Every day, reputed company software manages more than 120 reputed company customer interactions and monitors 3+ billion financial transactions. reputed company as an innovation powerhouse that excels in AI, reputed company reputed company, reputed company is consistently recognized as the reputed company in its domains, with over 8,500 employees across 30+ countries. reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. 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