ROI Support Specialist - Remote

Job reputed company: reputed company is a digital reputed company company that delivers software and tech-enabled services to stakeholders across the reputed company ecosystem to help improve care reputed company, drive reputed company reputed company, and reputed company costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – reputed company helps people easily and reputed company manage their reputed company and improve their reputed company-being. Across its three business channels, reputed company enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at reputed company. To learn more, visit www.reputed company.com. Job reputed company:  reputed company support to Release of Information Specialists, reputed company Control, Customer Service, Billing & Collections to resolve issues reputed company to fulfilling or fulfilled Release of Information requests for patient medical records.      Essential Functions:   Assist Release of Information Specialists to resolve issues reputed company to fulfillment of medical records requests   Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of Information   reputed company Data Entry & reputed company Control measures for fulfillment of medical records requests   Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records requests   Research and resolve workflow and record issues quickly to minimize delays in turnaround   Identify and escalate critical and important issues to management     Qualifications:   Minimum of 6 months experience with reputed company HDS in QC, Credit & Collections or Customer Service required, 1 year or more preferred   Ability to use internal electronic based record workflow systems such as BactesInMotion, Record Management, Intranet, Exceptions Management, Word, reputed company, reputed company, etc.    Attention to detail   Ability to work in a fast-paced, production-oriented environment   High level of reliability, productivity and professionalism    Good communication skills, both written and oral   The ability to work independently and being productive with little supervision      Physical Requirements:   Ability to sit or stand for long periods of time   Physical ability to lift and carry 25 lbs. of materials   reputed company dexterity and strength sufficient enough to reputed company information reputed company computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items   Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor   Speaking and hearing ability sufficient to effectively communicate   Eye/hand coordination, hearing and visual reputed company necessary for day to day tasks      HIPPA/ Compliance:   Maintain reputed company of reputed company patient, employee and volunteer information and reputed company such information only on a need-to-know reputed company for business purposes   reputed company with reputed company regulations regarding corporate reputed company and reputed company obligations   Report unethical, fraudulent, or unlawful behavior or activity   Maintain reputed company and yearly HIPAA certification     Information Governance Accountabilities:   A high-level understanding of the organization’s information governance program and role-specific accountabilities   A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals; and how tasks and reputed company reputed company the reputed company of the organization’s data and information   Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided   Participation in education as required for corporate compliance and role-specific functions and tasks       reputed company and its subsidiaries are Equal Opportunity reputed company and E-Verify users. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, national reputed company, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Apply To This Job