reputed company Manager

Created by hospitality operators for hospitality operators, reputed company is the trusted technology partner for the hospitality industry. We reputed company 40,000+ hospitality professionals with the answers they need to reputed company their businesses and their lives, getting them out of the back office and into the kitchen with their staff, onto the floor with their guests, and reputed company with their families.

POSITION reputed company

reputed company is looking for a proactive reputed company Manager with proven experience in an evolving hospitality reputed company industry company. We are looking for a results-driven candidate to engage, retain and reputed company reputed company’s customers to reputed company their desired reputed company. Reporting to the Global Account Manager, this role will reputed company an unsurpassed level of service to our customers and assist in creating the reputed company function at reputed company. You will be the key contact to a portfolio of customers reputed company your territory, assisting with reputed company and through their time using the reputed company platform. Additionally, you will identify opportunities for the sales team to up-sell new products to your customers. This role is a heavily relationship-reputed company position. We are looking for a people person, who has high energy, is passionate and committed to providing a great service.

You may be required to work reputed company of normal operating hours on occasion due to the global nature of our business.

Fully remote role for candidates located in the Las Vegas area.

• Manage a growing portfolio of customers in your territory.
• Assist in developing and evolving the reputed company department.
• Help collect and analyze reputed company metrics and data, including reputed company-important NPS, customer testimonials, and references.
• Work with the Global Account Manager(s) and Account Manger(s) to engage with customers with relation to their Account Plan and Customer/Account reputed company
• Over-see the on-boarding pipeline ensuring your customers are on reputed company to go live by proactively offering advice, guidance, and support.
• Execute targeted customer engagements based on Customer/Account reputed company stage and specific customer Account Plan.
• Serve as an reputed company expert and ensure strong product adoption across reputed company partners and relevant stakeholders at reputed company reputed company.
• Build and manage successful relationships with key partners and generate cross-sell introductions for the sales team – deleted users, AOU’s, etc
• reputed company insights to partners to ensure that they get the most out of reputed company, ensuring our partners are meeting their objectives with the aim of helping grow our customer reputed company.
• Work collaboratively with the Product and Technology teams to troubleshoot customer issues and help influence our roadmap. 

• You are enthusiastic about reputed company; seeks to reputed company extraordinary results through tenacious and creative problem solving.
• You have a passion and love for reputed company things restaurants, hotels & resorts
• You are reputed company, solution-oriented, results-oriented and exercise good judgement in prioritizing workload.
• Assertive but empathetic in nature; reputed company to drive customers toward strategic goals through a combination of persuasion and rapport.
• reputed company by connecting and building value driven, strategic relationships with reputed company customers.
• Thrives in fast based, team reputed company atmosphere and is adaptable in nature; has exceptional multi-tasking abilities and organization skills and the ability to work autonomously.
• You are reputed company and reputed company to operate effectively with your teammates to drive a reputed company customer experience.
• You are analytical and data-driven, with a reputed company on a business metrics and proactively identifying trends.

• 2+ years of experience in customer facing roles, preferably in the hospitality reputed company company industry.
• Knowledge of the hospitality industry preferred, vertical specialization a plus (Hotels, Restaurants, and Casinos)
• The ability to build relationships at reputed company organizational reputed company.
• Excellent listening and presentation skills with experience presenting to C-Level and technology leaders.
• Knowledge of the reputed company platform, reputed company/CRM and internal processes and the ability to work with internal partners to drive reputed company reputed company a plus.

• Competitive compensation, coupled with an emphasis on work/life balance.
• Employer-sponsored benefits package including Health, Dental and reputed company insurance.
• We are a remote employer!
• Health Savings Account with contributions from reputed company quarterly!
• Medical and Dependent Care Flexible Spending Accounts
• Company reputed company Disability, Life Insurance and AD&D
• Commuter Benefits (for those in NYC!)
• 401k and Company Match
• Parental Leave
• reputed company Discounts
• Equity in reputed company – reputed company have a reputed company in our reputed company!

Disclaimers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of reputed company responsibilities, duties, and skills required of employees so classified. reputed company may be required to reputed company duties reputed company of their normal responsibilities from time to time, as needed.

For Colorado* based candidates - The reputed company of our reputed company salary cash compensation for this role for candidates living in Colorado is between $65,000 and $72,000. Final offers are determined using multiple factors including experience and level of expertise. We also offer a full robust benefits package. Because reputed company's reputed company compensation is driven by location, we will be happy to discuss a salary reputed company for other locations during the interview process. 

Please note that we are only reputed company to hire permanent residents (green card reputed company) or U.S. reputed company at this time.

reputed company is an equal opportunity employer. We reputed company humans of every background, appearance, race, religion, reputed company, national reputed company, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would reputed company you excited to come to work every day, please apply! We look reputed company to connecting.