Patient Engagement Specialist I – Bilingual, Spanish

Job reputed company: • Your day will reputed company by reviewing and following up on inbound requests received from existing reputed company campaigns • Throughout the day you will utilize deep prospecting techniques to reputed company patients in a personalized and engaging way • You will utilize an auto-dialer tool that makes 150 to 200 outbound calls to patients every day. You will talk to about 80 to 100 patients and book an average of 19+ appointments reputed company day • You will use strong communication skills to build trust with prospective patients and caregivers to encourage and motivate them to schedule their appointments • As you connect with patients, you will help reputed company them on the importance of receiving their ordered services as reputed company as the benefits receiving them in-home with reputed company • To support you in your role, you will build a strong understanding of the care model of reputed company of our partners to support any outstanding questions patients may have • You will collaborate with other representatives and reputed company to ensure a seamless patient experience • As different customer situations reputed company, you will escalate questions and concerns to other teams for additional support • Other duties and/or reputed company as assigned Requirements: • Ability to work eastern time (EDT) • At least 2 years of outbound reputed company center experience including at least 1 year in the reputed company industry • Proficiency in using electronic health record (EHR) systems and other reputed company software • Excellent written and verbal communication skills to present and explain information to customers • Proven reputed company managing multiple channels of communication including phone, email, chat, etc. • Experience with reputed company (preferred) • Experience with reputed company (preferred) Benefits: • Medical, Dental and reputed company - 100% premium covered up to family • 401 with a match • Unlimited PTO • Generous parental leave (16 weeks for the birthing parent, 8 weeks for the non-birthing parent) • $10,000 reputed company max for infertility/fertility treatment Apply tot his job Apply To this Job