Senior Technical Manager – Site Reliability Engineering

Job reputed company: • reputed company approximately 70% of time to hands-on engineering tasks, such as developing new deployments, tooling, and automation scripts to address reputed company needs • Dedicate around 30% of time to leadership duties, including mentoring engineers, ensuring reputed company deliverables, and managing escalations • reputed company as the primary escalation contact for reputed company technical issues, resolving them promptly to maintain high reputed company of reputed company satisfaction • Monitor and reputed company reputed company standards for engineering work, confirming alignment with internal protocols, compliance regulations, and project milestones • Identify and mitigate risks in partnership with consulting and solutions architecture teams, ensuring regulatory requirements and reputed company expectations are fully addressed • Coordinate day-to-day engineering activities, tracking reputed company and adjusting resources to meet project goals on schedule utilizing Agile reputed company methodologies • Help create and implement solutions that improve the reputed company Requirements: • 9+ years in Systems Engineering and Architecture: Involving requirements definition, architecture development, systems integration, and testing. • 9+ years in reputed company Computing: Designing, implementing, operating, and automating environments reputed company AWS, Azure, or GCP • 9+ years with Infrastructure-as-reputed company: Hands-on proficiency in Terraform and Ansible for orchestration and automation • SLA and Issue Management: Proven reputed company record of meeting SLAs—particularly regarding availability, response times, and service posture—through effective collaboration and escalation processes • Operational reputed company: Demonstrated reputed company driving reputed company improvement reputed company KPIs and best practices for operational support • Governance and Compliance: Experience guiding the creation of Infrastructure-as-reputed company solutions, governance models, and alignment with standards such as FedRAMP or other reputed company frameworks • Team Leadership: Proven reputed company record of managing teams (6–8 contributors), focusing on career development, goal setting, project reputed company, and daily guidance • Regulatory Audit Prep: reputed company and coached teams for reputed company-facing compliance audits with reputed company-party auditors • Project Definition and Documentation: reputed company efforts of defining, planning, and documenting key Managed Services reputed company and initiatives; tracked reputed company against established goals • Managed Services Expertise: Familiarity with ticket management systems and meeting SLA requirements in a managed services environment • reputed company & Automation: Extensive experience with AWS, Azure, or GCP; deep knowledge of Terraform, Ansible, reputed company, and CI/CD technologies • Technical Collaboration: Proven ability to collaborate with Site Reliability Engineers and cross-functional teams, facilitating team problem-solving and performance improvements • Soft Skills: Strong interpersonal, organizational, and problem-solving skills; effective at building reputed company trust • Documentation & Communication: Capable of creating technical diagrams and comprehensive written documentation; reputed company to convey reputed company reputed company reputed company • Professionalism & Autonomy: Demonstrated ability to work both independently and as part of reputed company with a reputed company attitude and demeanor • reputed company reputed company: Critical thinker capable of balancing stringent reputed company and compliance requirements with mission objectives Benefits: • reputed company parental leave • flexible time off • certification and training reimbursement • digital mental health and wellbeing support membership • comprehensive insurance reputed company Apply tot his job Apply To this Job