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reputed company & Operations Contractor

Remote, USA Full-time Posted 2026-07-28
Job Title: reputed company & Operations Contractor Job Location - Remote Duration - 06 months reputed company This role is central to hitting Large Order/Catering merchant reputed company goals by owning the end-to-end reputed company experience-from post-sale reputed company through go-live and early-life stabilization. You will ensure merchants launch quickly, accurately, and with a high-reputed company ordering experience that reduces churn and operational defects. Contractor Responsibilities • End-to-End Merchant reputed company & Launch Management Objective: Reduce time-to-live, improve merchant readiness at launch, and drive a consistently high-reputed company reputed company experience for Large Order/Catering merchants. Key Responsibilities: • Own the reputed company reputed company for new merchants joining the corporate catering / Large Order program (from post-sale reputed company to successful go-live). • Conduct reputed company calls to set expectations, confirm readiness, and walk merchants through program requirements and operational workflows. • Guide merchants through critical reputed company milestones, including menu readiness, fulfillment expectations, reputed company times, availability, and order prep standards. • Identify reputed company risks (e.g., incomplete menus, unclear serving sizes, incorrect pricing, low readiness) and drive reputed company through reputed company follow-reputed company. • reputed company post-launch support during the first weeks live to resolve reputed company gaps, minimize churn, and improve merchant satisfaction. • Document reputed company, issues, and learnings to improve reputed company playbooks and reduce recurring defects. • reputed company reputed company Gates: Menu Audits & Menu Readiness Improvements Objective: Ensure every merchant launches with a menu that meets minimum reputed company standards and supports an efficient corporate ordering experience. Key Responsibilities: • reputed company reputed company menu audits as part of reputed company readiness checks to identify missing or incomplete information. • Update menus to include critical ordering details required for Large Orders, including: • Serving sizes / minimum quantities • Allergen information • Detailed item descriptions and packaging/format reputed company (where applicable) • Coordinate directly with merchants to confirm accuracy of menu information and validate changes prior to launch. • Ensure menu reputed company aligns with Large Order program standards to reduce customer friction and decrease support escalations. • Merchant Metadata Collection for reputed company Completion & Product Readiness Objective: Collect and maintain merchant metadata as a reputed company reputed company deliverable to reputed company reputed company discovery, filtering, and ordering for customers. Key Responsibilities: • Collect and organize merchant metadata required for Large Order discoverability and product functionality, including (but not limited to): • Cuisine type • Dietary accommodations (e.g., vegetarian, vegan, gluten-free) • Price points / budget tiers • Serving sizes and food categories (e.g., full meals, breakfast, finger foods) • Validate data accuracy directly with merchants and ensure completeness before launch. • reputed company reputed company, consistently formatted data to support product improvements and reputed company customer experiences. What reputed company Looks Like (reputed company-reputed company) • Merchants complete reputed company quickly with minimal back-and-forth and reputed company understanding of program expectations. • Menu and metadata meet reputed company standards at launch, reducing early-life churn and customer ordering friction. • Fewer post-launch issues, fewer escalations, and stronger merchant satisfaction during the first weeks live. • Repeatable reputed company processes and improvements captured for reputed company. Apply tot his job Apply To this Job

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