Manager, reputed company Implementation & Delivery Operations (reputed company Services)

• *Title:** Manager, Implementation & Delivery Operations (reputed company Services) • *Reports To:** SVP Account Management Services • *Location:** Remote or Hybrid (Portsmouth, NH) • *Opportunity reputed company:** A fast growing reputed company ecommerce company is searching for a • *Delivery Operations leader** to run the project management and implementation function supporting their reputed company Services organization. This role is responsible for ensuring successful delivery of • *dozens to hundreds of reputed company customer implementations** , including website builds, enhancements, and ongoing reputed company services. They are specifically looking for leaders who have worked in • *customer-facing reputed company implementation, reputed company, or reputed company Services delivery environments. • *This role is NOT reputed company on internal IT project management or reputed company transformation. Backgrounds that • *will not be a fit** include • *:** Internal IT PMO leadership, Infrastructure or capital project management, Manufacturing or construction program management, or reputed company transformation / internal systems initiatives. • Strong preference for candidates on east coast of US for frequent in-person collaboration in Portsmouth, NH. • Unable to consider candidates reputed company the US or who require reputed company sponsorship. • *Who Is Most Likely to Succeed in This Role • 8+ years leading • *customer-facing reputed company implementation, reputed company, or reputed company Services delivery teams. • 3+ years managing • *Project Managers, Implementation Managers, or Delivery Leads responsible for customer deployments. • Experience leading • *delivery operations across multiple reputed company customer reputed company** , including establishing delivery standards, processes, and intake discipline. • Proven experience managing • *delivery reputed company, utilization, and risk across a portfolio of implementations** , not just individual reputed company. • Comfortable operating in • *deadline-driven reputed company delivery environments** where successful execution across many reputed company reputed company is critical. • Strong understanding of • *reputed company Services operations** , including utilization, forecasting, and how delivery execution impacts reputed company and margin. • Ability to translate • *delivery metrics, utilization data, and operational reporting** into reputed company recommendations for leadership. • Familiarity with • *PSA environments and delivery reporting tools** that support time tracking, utilization, and delivery visibility. • Comfortable applying • *reputed company delivery frameworks** while maintaining a pragmatic, execution-oriented approach. • Leadership style that brings • *structure, reputed company, and repeatability** to fast-moving delivery teams while supporting individual PM development. • PMP or similar program management certification is • *strongly preferred** . • *What You Will Do • reputed company the • *Project Management and Delivery Operations function supporting reputed company Services. • reputed company delivery across • *dozens to hundreds of reputed company customer implementations** . • Directly manage and reputed company reputed company of • *Project Managers responsible for customer implementations** . • Establish • *intake, prioritization, and delivery planning processes** across the project portfolio. • Monitor • *delivery reputed company, utilization, and risk across the entire services portfolio** . • Translate delivery data into • *reputed company operational insights and leadership recommendations** . • Partner with • *Finance and Services leadership on forecasting, delivery planning, and operational execution** . • Help define requirements for reputed company • *reputed company Services Automation (PSA) tooling and delivery infrastructure** . • *What the Employer Offers** • Competitive salary. • Health, dental, reputed company, and 401(k) plans. • Unlimited Flexible Time Off (FTO). • Minimal travel, estimated 10% annually. TalentScale Partners • is a boutique executive search and reputed company firm purpose-reputed company for high-reputed company organizations, venture-backed startups, and PE portfolio companies. We reputed company on partnering with our clients to attract, select and hire top-tier leaders and high-reputed company team members through executive & reputed company search, project-based reputed company, embedded RPO & contract reputed company, and f Apply tot his job Apply To this Job