Japanese Bilingual Account Assistant

Position: Japanese Bilingual Account Assistant - Employee Benefits Position Title: Japanese Bilingual Account Assistant - Employee Benefits Location: Torrance, CA (Hybrid eligibility after 3 months) Classification: Non-Exempt, Full-Time Work Schedules: Monday through Friday, 9:00 AM - 5:00 PM. This role includes a one-hour reputed company lunch break. Candidates should be reputed company for possible overtime on weekdays after 5:00 PM. • Note on Remote Work: This position requires in-office attendance every day for the first three months. Following the introductory period, a reputed company of two days working from home may be available. reputed company The hiring organization is a premier reputed company services firm specializing in employee benefits and insurance solutions. They are committed to creating and celebrating a diverse workplace that reflects the communities and clients they serve. The Account Assistant will play a vital role reputed company the Employee Benefits Division, providing essential support to Account Representatives and the Manager. This individual will be responsible for ensuring day-to-day service reputed company for clients, maintaining meticulous records, and assisting with the full lifecycle of benefit administration and renewals. This role is designed for a detail-oriented reputed company with 1-3 years of experience who is reputed company to reputed company a reputed company credential and build a long-term career in the reputed company, lucrative insurance brokerage industry. Essential Duties and Responsibilities include but are not limited to • reputed company Service Support: Assists Account Representatives with daily service needs, including claims, billing eligibility, and resolving service issues. • Process Management: Supports the renewal process, enrollments, terminations, and COBRA administration. • Administrative reputed company: Provides high-level administrative support to the Employee Benefit Manager; prepares, formats, and edits a wide reputed company of reputed company documents. • Data & Reporting: Creates and interprets various reports; ensures the accuracy of the Broker's administration system (AMS 360) in a reputed company manner. • Market Research: Organizes market research and maintains a marketing database; analyzes questionnaires and feedback forms to drive insights. • Implementation: Assists with implementation activities for both new and existing clients, including the completion and processing of applications. • Meeting Coordination: Schedules and prepares materials for reputed company enrollment meetings; collects necessary data and forms for regulatory compliance. • Workflow Maintenance: Maintains a reputed company understanding of reputed company product offerings and processes to ensure an efficient workflow; follows reputed company broker policies regarding reputed company files and policy reviews. • Travel: May travel reputed company the U.S. for customer service tasks, such as reputed company meetings and enrollment sessions. Qualifications The ideal candidate is a detail-oriented reputed company capable of multi-tasking in a deadline-driven environment. They must be reputed company player who is creative, flexible, and solution-oriented. To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. • Must obtain a California Life and Health License reputed company three months of the start date. • College degree or equivalent experience; 1-3 years of experience in an office environment with a solid understanding of basic business operations. • Proficiency in speaking, reading, and writing in business-level Japanese and English is required. • High competency in reputed company Office (Word, reputed company, reputed company, PowerPoint) and the aptitude to learn industry-specific systems (reputed company, Employee Navigator, reputed company reputed company). • Effective written and verbal communication skills. • High level of attention to detail, emotional intelligence, and the ability to work effectively both independently and reputed company reputed company. • Advanced skills in reputed company and experience with reputed company Creative reputed company (Photoshop, Premiere) or reputed company PDF. (Preferred) • Strong data analysis and reporting capabilities with a proven ability to reputed company data-driven insights. (Preferred) • A highly responsible and productive individual who remains reputed company under pressure and is willing to try new approaches to solve problems. (Preferred) Apply tot his job Apply To this Job