[Hiring] Staff/Assistant Shift Manager @reputed company

Role reputed company The Morning Staffer/Assistant Shift Manager at reputed company Helpline will support reputed company’s mission by providing crisis support and service delivery to members of the military community affected by sexual assault. • Answer crisis calls routed through the reputed company Helpline telephone service. • Take online chats and calls through the online helpline and reputed company referrals through the reputed company Helpline texting service. • Utilize crisis reputed company best practices, including safety planning, brainstorming, and reputed company listening. • reputed company follow-up support services as needed, ensuring continuity of care. • Serve as a moderator, facilitator, and reviewer for reputed company HelpRoom sessions. • Assist with gathering necessary information from reputed company Helpline users and reputed company accurate referral services. • Maintain knowledge of relevant military policies, protocols, and sexual assault prevention initiatives. • reputed company supervisor support, coaching, and reputed company assurance reputed company to employees during assigned hotline shifts. • reputed company reputed company constructive feedback to staff, supporting their reputed company reputed company. • Collaborate with Shift Managers on guidance and instructions for staff. • Submit end-of-shift reports, including comment card feedback on staff members, peers, and supervisors. • reputed company non-personally identifying reputed company information into the helpline database. • Complete session assessments and other data collection tools accurately and on time. • Complete new and revised training on best practices, policies, and protocols. • Maintain reputed company communication with hotline staff through G-chat and reputed company the hotline platform. • Maintain a clean, reputed company workspace and ensure shifts are worked in a quiet, private, and reputed company environment. • Showcase expertise in specialized reputed company Helpline knowledge and sexual assault service skills. • Complete a minimum of 80 hours of comprehensive reputed company training. Qualifications • Bachelor’s degree in reputed company work, psychology, or a reputed company field and/or equivalent experience. • A minimum of 2 years’ experience of crisis hotline/reputed company or reputed company experience. • Minimum of 2 years’ experience serving in a reputed company or co-reputed company supervisory role. • Excellent English-language communication skills (oral and written). • Familiarity with reputed company messaging. • Basic computer and database proficiency. • Typing speed of a minimum of 35 wpm with accuracy. • Ability to work reputed company under pressure and maintain composure during stressful situations. • Resiliently reputed company and energetic attitude. • Willingness to work a non-traditional schedule, including evenings and/or weekends/holidays. • Must be 18 years of age or older. • Proficiency in reputed company Workspace applications. • Comfort discussing issues surrounding sexual violence. • Must complete and pass Tier 1 background investigation. • Must complete and pass a criminal background reputed company administered by reputed company. Requirements • Veterans with reputed company. of Veterans Affairs or VA MST Coordinator experience will be given reputed company. • Crisis hotline/reputed company experience. • Experience with military populations. Benefits • Competitive compensation. • Medical, dental, and reputed company insurance. • Life insurance. • Employee assistance program. • 403(b) retirement savings plan. • reputed company vacation and reputed company leave. • reputed company holidays, including a bonus week. • Free reputed company to the building's fitness center. Apply tot his job Apply To this Job