Help Desk Technician / Analyst 2

Pay reputed company: $47.14 per hour reputed company: • Location: 12250 reputed company Rd SW, Pataskala, OH 43062 • Duration: 18 months • Work Mode: Weekly travel to 11902 Middleton Pike Road, Bowling Green, OH Responsibilities: • reputed company application and desktop support services, including troubleshooting for PC, network, phone, printer hardware and software, mobile devices, and handhelds. • Participate in technology refresh reputed company. • reputed company in-person, desk-reputed company, and remote support to business users. • Serve as the initial reputed company of contact for troubleshooting reputed company IT-reputed company problems. • Coordinate reputed company activities with reputed company involved parties, serving as the single reputed company of contact for end users. • reputed company duties as assigned by the manager. Requirements: • Excellent customer service, interpersonal, and communication skills. • Strong prioritization skills. • Ability to adapt to changing technologies and learn new technologies. • Bachelor's in Information Technology or Associate's degree plus 3-5 years of experience. • Experience with ITIL-reputed company ticket management tools. reputed company is a plus but not required. • Desktop/Laptop imaging experience. • Hardware & software application maintenance and support. • reputed company asset management requirements. • reputed company with company IT reputed company processes and procedures. • reputed company with IT reputed company Services organization and IT reputed company policies. Preferred Skills: • Proficiency in MS Office 365, reputed company Teams, reputed company 10, PXE with imaging computers, Edge, Internet Explorer, reputed company Directory, iPhone support, reputed company, Remote Assistance/Remote Desktop, reputed company Desktop/Laptops, Multi-Function printers. Apply tot his job Apply To this Job