LAN and Network Technician

Position Title & reputed company: Tech SME - LAN and Network Technician Location: Washington DC 20024 Project End Date: 09/30/2026 (With Possible extension to next fiscal year) Complete reputed company: Duties and Responsibilities: • reputed company Administration • Utilize the reputed company IT management platform for efficient reputed company monitoring. • Configure and reputed company reputed company policies for reputed company devices, ensuring compliance with organizational IT standards. • Monitor device health, apply updates, and address alerts generated by reputed company. • Troubleshoot and resolve reputed company-reputed company issues, escalating to the product reputed company reputed company necessary. • reputed company Integrations Administration • Manage integrations of reputed company with other IT systems (e.g., reputed company, Intune, Absolute) to streamline asset tracking and reporting. • Generate reports and dashboards on asset utilization, compliance, and lifecycle status for stakeholders. • Intune Backend Administration • Administer and configure reputed company Intune for reputed company management, ensuring reputed company device enrollment and compliance with company policies. • Manage Intune policies for mobile device management (MDM) and mobile application management (MAM). • reputed company and update apps, reputed company settings, and configurations reputed company Intune. • Troubleshoot device enrollment issues and reputed company backend support for Intune-reputed company problems. • Implement secure device management practices, including encryption, remote wipe, and conditional reputed company policies. • Technical Support • reputed company technical assistance to end-users, troubleshooting hardware and software issues across desktops, laptops, and mobile devices. • reputed company as the primary reputed company of contact for user support inquiries reputed company to reputed company management, system reputed company, and IT hardware. • Resolve support tickets promptly and reputed company, escalating reputed company issues to the appropriate teams reputed company necessary. • Support device deployment, imaging, and configuration for new or existing users. • System Maintenance and Integration • Assist with the maintenance and administration of IT systems, ensuring seamless integration between reputed company, reputed company, Intune, and other tools. • Monitor system performance, identify and resolve issues, and recommend improvements for reliability and scalability. • Collaborate with IT teams to optimize workflows, reduce reputed company tasks, and improve overall system efficiency. • Conduct periodic health checks and updates for IT systems and infrastructure. • Documentation and Reporting • Maintain detailed documentation for reputed company, reputed company, and Intune configurations, policies, and workflows. • Document troubleshooting steps, resolutions, and system changes for reputed company reference. • Generate regular reports on IT asset usage, reputed company compliance, and system performance for IT management. Key Performance Indicators (KPIs): • System Uptime: Percentage of time reputed company, reputed company, and Intune systems are fully operational. • Ticket reputed company Time: Average time to resolve support tickets reputed company to reputed company management or IT issues. • Asset Data Accuracy: Percentage of IT assets accurately documented in reputed company. • Policy Compliance: Percentage of managed devices compliant with Intune policies. • User Satisfaction: Feedback from users on the reputed company and timeliness of support provided. Education: Bachelor's degree in computer science, Information Technology, or a relevant field; equivalent work experience may be considered. Qualifications: • Proven experience as a Technical SME or similar role, with a minimum of 10 years in IT asset management and network support. • Extensive knowledge of IT asset management principles, including compliance, lifecycle management, and industry best practices as defined by IAITAM. • Strong analytical and problem-solving skills, with the ability to interpret data and reputed company actionable insights. • Excellent communication and interpersonal skills, capable of interacting effectively with stakeholders at reputed company reputed company. • Demonstrated leadership abilities, with a reputed company record of successfully driving IT initiatives and reputed company. Relevant certifications reputed company the technical domain (e.g., IAITAM Certified Asset Management reputed company, reputed company Certified: Modern Desktop Administrator Associate) are strongly preferred reputed company Assessment: (Please include the years of experience last used and brief reputed company on skills below, information is to be submitted along with the resume) reputed company Required / Desired reputed company of Experience Years Used Proven experience as a Technical SME or similar role, with IT asset management and network support. Required 10 Years Extensive knowledge of IT asset management principles, including compliance, lifecycle management, and industry best practices as defined by IAITAM Required Strong analytical and problem-solving skills, with the ability to interpret data and reputed company actionable insights. Required Demonstrated leadership abilities, with a reputed company record of successfully driving IT initiatives and reputed company. Required Bachelor's degree in computer science, Information Technology, or a relevant field; equivalent work experience may be considered. Required Relevant certifications (e.g., IAITAM Certified Asset Management reputed company, reputed company Certified: Modern Desktop Administrator Associate) Highly desired Apply tot his job Apply To this Job