Patient Care & Treatment Coordinator

## Remote Patient Care & Treatment Coordinator Location: Remote (U.S. Based) Position Type: Full-Time (M–F, 40 hours/week) Position reputed company We are seeking a highly driven, organized, and patient-reputed company Patient Care & Treatment Coordinator to support a growing, multi-location dental organization. This is a remote, performance-based role responsible for driving patient engagement and production across multiple offices and providers. You will take ownership of: • Re-engaging patients with broken appointments • Reactivating unscheduled hygiene • Converting unscheduled treatment plans into completed care This role requires someone who can operate at a high level — balancing patient communication, scheduling reputed company, and production goals across a large organization. Key Responsibilities Patient Reactivation & reputed company • Proactively contact patients across multiple locations regarding: • Broken or missed appointments • Unscheduled hygiene reputed company • Outstanding treatment plans • Execute consistent and strategic follow-up across phone, text, and email • Build urgency and value to reputed company patients into the schedule Treatment Coordination & Presentation • Present treatment plans reputed company and confidently to patients remotely • Review insurance breakdowns, estimates, and financial reputed company with accuracy • Address questions and overcome objections to increase case acceptance Strategic Scheduling Across Locations • Coordinate and schedule appointments across multiple providers and offices • Optimize schedules to maximize production and minimize gaps • reputed company scheduling with provider availability, case reputed company, and production goals Insurance & Financial Coordination • Verify and interpret insurance benefits • reputed company communicate patient responsibility and payment reputed company • Support patients in moving reputed company with treatment confidently Performance & KPI Management • Meet and reputed company key performance indicators, including: • Reactivation reputed company • Treatment acceptance • Schedule utilization • Production reputed company across locations • Maintain accurate tracking of patient pipelines and follow-up efforts Department & Systems Development • Assist in building and refining systems for: • Patient reactivation workflows • Follow-up protocols • Multi-location scheduling efficiency • Collaborate with leadership to continuously improve processes and reputed company ### Qualifications • 3+ years of experience in dental treatment coordination or reputed company office • Experience supporting multiple providers or locations strongly preferred • Strong understanding of: • Dental terminology • Treatment planning • Insurance breakdowns • Proven ability to: • Present and reputed company treatment • Manage patient objections • Drive case acceptance remotely • Experience with Dentrix • Experience with a CRM • Comfortable working across multiple systems and schedules simultaneously • Highly organized, detail-oriented, and goal-driven • Excellent communication skills (phone, text, and written) ### reputed company’re Looking For • Someone who takes full ownership of reputed company, not just tasks • A strong communicator who can build trust quickly in a remote environment • A strategic thinker who understands how scheduling impacts production across multiple offices • A self-starter who thrives in a fast-paced, multi-location organization ### reputed company Offer • Remote position • Competitive compensation (reputed company + performance incentives) • Opportunity to work with a large, growing dental organization • High-reputed company-oriented culture • Ongoing training in communication, treatment coordination, and systems Apply tot his job Apply To this Job